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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
The form has a compulsory field for receivers phone number even though it';s not compulsory (stared but you can leave it blank).
12/12/12
Not yet delivered,according to tracking!
12/12/12
No comment left by this customer.
12/12/12
The parcel arrived in 5 working days, which was good as they were Christmas presents. Thank you for being Santa to our family in Canada
12/12/12
Worked like clockwork - did what they said thery would do plus easy and comprehensive tracking. Will definitely use again.
12/12/12
courier never turnned up now i have to sort out some 1 to wait in for them on another day. plus they never ring when asked 2 b4 pick up
12/12/12
very poor level of detail & clarity on the parcel tracking
12/12/12
No comment left by this customer.
12/12/12
Excellent fast next day Delivery Fully Tracked.
12/12/12
ok
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Excellent Service and Great Value for Money!
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Card left at wrong address proven by photo, very frustrating and annoying although helpline in Cardiff excellent.
12/12/12
Contacted support b4 order re online tracking 2 satisfy paypal criteria for seller protection.U said yes first, then no once order placed.a
12/12/12
No comment left by this customer.
12/12/12
It is a fantastic service - the only thing I would change would be an option to choose collection and delivery times to within a few hours.
12/12/12
Your delivery and pick up were exactly as you had said they would .no problems which is a blessing when you use a service for the first time
12/12/12
No comment left by this customer.
12/12/12
Seamless an sanction from start to finish. First time using this service, and can't find fault. Thank you.
12/12/12
No comment left by this customer.
12/12/12
I like the way its easy to arrange on website and collection from home. I will always use in future.
12/12/12
No comment left by this customer.
12/12/12
Convenient for pick up and delivery arrived safely. Thanks
12/12/12
Very Pleased with the service will be using a lot more often, Keep up the good work Thank you,
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
Excellent service. Exactly what it says on the tin! will most definately use your services again!
12/12/12
Not collected when supposed to, Had to call and rebook myself, took a week to get delivered
12/12/12
No comment left by this customer.
12/12/12
On the button, as always!
12/12/12
Efficient as always. Parcel collected on time and delivered without problems.
12/12/12
Not happy at receiving an additional charge, after the parcel has been collected....
12/12/12
simple and good service
12/12/12
No comment left by this customer.
12/12/12
No comment left by this customer.
12/12/12
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