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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
Your service was great. picked up and delivered in time. Thank you
06/11/12
Unhappy that I had to wait in ALL day for the collection. A time slot would have been helpful.
06/11/12
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
The package has not been delivered after 6 days. I paid for fast delivery. My buyer is dissatisfied.
06/11/12
very good service and great price compared with leading delivery companies
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
great service, good prices and pick up when you say great
06/11/12
good communication from the driver!!! **********************
06/11/12
Absolutely AMAZING as always. I won't go anywhere else for my couriers! Keep up the good work!
06/11/12
Very relible and cheap
06/11/12
Brilliant service. Thank you
06/11/12
excellent service - no improvements necessary
06/11/12
the dx service was poor, collected tuesday 30th Oct didnt deliver until late friday 2nd Nov
06/11/12
Our Response: This should have been delivered on 01.11.12 and please accept our apologies for this not happening.
great service,great price
06/11/12
No comment left by this customer.
06/11/12
great service, thank you
06/11/12
Waited all day for a collection called t 545pm with story about breakdown and no collection until next day
06/11/12
Our Response: We are sorry but if the couriers vehicle breaks down there is nothing we can do about that.
No comment left by this customer.
06/11/12
used parcelmonkey site which is easy to use. most items i`ve sent with citylink who have been absolutely brilliant, really cant fault them
06/11/12
Very good service and extramly fast delivery
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
keep up with the great service im very impressed.:)
06/11/12
No comment left by this customer.
06/11/12
Would be helpful if you could specify a time for collection/delivery even a 4 hour bracket
06/11/12
Great service
06/11/12
good service thanks
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
Excellent service
06/11/12
No communication, waited in for 2 days for a scheduled collection, took time off work and lost money. Very poor service.
06/11/12
Excellent service...courier was a bit of a wimp though and dragged the parcel up the drive!
06/11/12
Prior notice of a collection time
06/11/12
No comment left by this customer.
06/11/12
No comment left by this customer.
06/11/12
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