We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
Parcel collected Mon delivered Fri - with Parcel2Go or ParcelsPlease, would prob have been Weds delivery - price excellent though. Thanks
17/12/12
Was very disappointed that was not collected on correct day and paid for guaranted next day but delivered one day later :-(
17/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Excellent service as always
17/12/12
No comment left by this customer.
17/12/12
After having two deliveries in a row that went badly wrong, this
16/12/12
Good prompt delivery. However the driver should be willing to deliver the item to the door instead of staying on the truck
16/12/12
Fantastic
16/12/12
Very good service all round, I thought the collection times could have been a bit clearer but found all the help I needed after booking, thx
16/12/12
job well done
16/12/12
Our Response: So it should have been 5 stars then........lol
Great
16/12/12
No comment left by this customer.
16/12/12
No comment left by this customer.
16/12/12
Change nothing the service is perfect :)
16/12/12
IT WOULD BE HELPFUL TO HAVE TIME SLOTS FOR COLLECTIONS INSTEAD OF HAVING TO WAIT IN ALL DAY
16/12/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
16/12/12
No comment left by this customer.
16/12/12
No comment left by this customer.
16/12/12
Fine, except that the courier claimed we weren't in when he initially came to collect the parcel - we were, all day.
16/12/12
very happy with the service and the infomation supplied via email great customer exsperiance
16/12/12
contact person placing the order by phone if parcel is not collected
16/12/12
It was So easy, enter the dimensions and a very reasonable price. The skis were picked up and delivered on time.
16/12/12
Great service
16/12/12
very good
16/12/12
About the 5th time I have used your service and once again EXCELLENT
16/12/12
That's music to our ears!!
Collected by Citylink and delivered following day, excellent service.
16/12/12
No comment left by this customer.
16/12/12
A most awesome intercontinental distribution entity
16/12/12
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
16/12/12
fast punctual service many thanks
16/12/12
Scott is a courteous and helpful regular delivery person for us.
16/12/12
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
16/12/12
It's the second time I have used parcel monkey and it is effortless. Thank you
16/12/12
Thank you very much.
good thank you.
16/12/12
No comment left by this customer.
16/12/12
More than happy with the service and price.
16/12/12
No comment left by this customer.
16/12/12
No comment left by this customer.
16/12/12
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