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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
A great easy service
05/11/12
great service
05/11/12
Collection failed. After waiting in all day had to take parcel to Courier depot. NOT GOOD
05/11/12
No comment left by this customer.
05/11/12
Ordered midday but didn't get city link postage label till 00.10am on morning of collection , very inconvenient .
05/11/12
No comment left by this customer.
05/11/12
Cheaper than Post Office prices and collected from my door on time so saved a trip - what more do you need?
05/11/12
No comment left by this customer.
05/11/12
Brilliant! :)
05/11/12
Parcel was picked up 3 days late had to chase them. Now not delivered to other end. Seriously ****** off. Have to repay client's postage fee
05/11/12
fast cost effective, will use again
05/11/12
will never use them again i was charged extra for an underweight parcel! parcel force said there was no extra charge!but parcel monkey charg
05/11/12
Good service and value for money thanks
05/11/12
Can't fault you ..cheers
05/11/12
please use paypal !!!!!!!!!!!! you will get more business
05/11/12
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
nothing it was easy service to use. Thank you.
05/11/12
easy quick and good
05/11/12
No comment left by this customer.
05/11/12
Very happy with the service and saves me standing in queue at the post office
05/11/12
Driver very polite. But would be a bit of a help if you could give a time slot when the driver is collecting.
05/11/12
No comment left by this customer.
05/11/12
Excellent service , the goods were collected from my moms house and the driver carried the goods out ,my mom said he was lovely!
05/11/12
It was all fine! Would definitely recommend on price and quality of service - no problems!
05/11/12
Parcel was picked up in Suffolk and arrived at its destination in Pylona ,Rhodes Greece just 6 days later, so very pleased with service .
05/11/12
brilliant , as always , I will always recomend to others....thank you
05/11/12
There was no information about pick up times on the website and the collection was missed due it being so late in the evening
05/11/12
Good value, very easy to use
05/11/12
Easy to follow instructions, collected on the given day, no problems at all, thank you
05/11/12
As always, fair prices, excellent service,helpful drivers. Keep up the good work.
05/11/12
No comment left by this customer.
05/11/12
No comment left by this customer.
05/11/12
Excellent service as usual, i will continue to use you when i need to send big items, thanks.
05/11/12
I've sent dozens of parcels over the year.- never had a problem. Price does seem to be going up though (esp compared to Ebay couriers)
05/11/12
Disappointed with Citylink 'next day' - took two days to arrive.
05/11/12
How could you improve perfection !
05/11/12
YAY!
05/11/12
No comment left by this customer.
05/11/12
Great service. Many thanks and excellent value for money. I will use you again.
05/11/12
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