We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Payed for next day service it didn't turn up and cannot contact anyone to sort it out! Poor service.
11/12/12
My parcel was due for collection 10 days ago & still here, same issues on each occasion, I don't believe your couriers value your business
11/12/12
Friendly staff - easy to use service.
11/12/12
Hi the parcel was a day late been delivered on a 24 service ,not good at all
11/12/12
No comment left by this customer.
11/12/12
Service very good , would use again.
11/12/12
A1 PICK UP DRIVER VERY HELPFULL
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
brilliant service could not fault next day delivery very pleased
11/12/12
No comment left by this customer.
11/12/12
Half the price of the post office, collection from the door and fast delivery, excellent !
11/12/12
No comment left by this customer.
11/12/12
I could not rate your service any higher, thoroughly pleased and my son got his xmas present in dubai early.
11/12/12
Fantastic news, we are so pleased you enjoyed using our own International service :-)
No comment left by this customer.
11/12/12
excellent service many thanks
11/12/12
Good service would appreciate phone call or tex re expected arrival within 2 hours
11/12/12
My parcel was not collected until 5pm, it would have been more convenient if it had been collected in the morning.
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
Brillint
11/12/12
Packet picked up the 5th still not delivered, because they tried to deliver it on Saturday. Why has the consignee not been contacted?
11/12/12
quick and reliable thank you !!!!!!!!!!!!!!
11/12/12
The parcel was rebooked. 3 dogs and 2 people didn't hear Courier.2nd time No-one collected, rebooked again collected after 5 days.
11/12/12
Service was good. Website easy to use. Used PF so would have liked to see times they operated between. space to amend address when submitte
11/12/12
No complaints always a good service. Many thanks
11/12/12
I have asked SEVERAL times that you amend your records to email [email protected] as he is in Birmingham where goods leave from
11/12/12
Our Response: Therefore he should become our customer and open his own account.
I was very happy with the service
11/12/12
No comment left by this customer.
11/12/12
No comment left by this customer.
11/12/12
I have a guaranteed delivery from thursday last week, its now tuesday and it still has not been delivered (Courier)
11/12/12
As usual, very straightforward and without problems. Highly recommended.
11/12/12
No comment left by this customer.
11/12/12
Would have been nice to have a phone number to ring you on when the collection failed.
11/12/12
The only wat it could be improved is with an IPhone app!
11/12/12
the parcel was not delivered until after 6pm so delivery address was closed, I tried to rebook for next day and couldnt get any contact with
11/12/12
a++++++++++++++ thankyou
11/12/12
No comment left by this customer.
11/12/12
why dont you send us a christmas present?
11/12/12
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