We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
No comment left by this customer.
18/12/12
For the second time, the collection service didn't knock or ring, but just took the parcel - no signature to confirm collection possible
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
very fast and efficint
18/12/12
Did what you said you would do.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
Drop off at depot option.
18/12/12
Customer received parcel with completely different contents but with the right label - have no idea where my products are now
18/12/12
No comment left by this customer.
18/12/12
Parcel Monkey arranged collections always take place when scheduled and I never have any problems with your service
18/12/12
send us an email once its been picked up
18/12/12
No comment left by this customer.
18/12/12
everything was great just staying at home waiting all day a bit inconvenience - would be great if you could give 2-3 hrs slot or am/pm col
18/12/12
Our parcel wasn't collected. Please contact me urgently!! Regards, Donna
18/12/12
Parcel wasn't collected on the correct day even though I paid for next day delivery. Couldn't call because helpline closes at 5.
18/12/12
not delivered next day but good service.
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
Excellent service all round, next day delivery, very pleased customer, thank you
18/12/12
No comment left by this customer.
18/12/12
Utterley abysmal, still not collected after 8 days despite a next day delivery service. Now waiting for 3rd booked collection
18/12/12
a choice of collection slots would be good
18/12/12
Fantastic service picked up early and arrived next day Outstanding
18/12/12
No comment left by this customer.
18/12/12
Parcel was delivered as expected! WHOOP WHOOP! MERRY CHRISTMAS!
18/12/12
Perfect as always
18/12/12
No comment left by this customer.
18/12/12
Parcel picked up on the date specified and delivered within 3 days to Eire. Good service.
18/12/12
Thank You i am glad i got recommended of your services and i will use again x
18/12/12
Thank you and please pass on our thanks to the person who recommended us to you. x
All went according to plan and I would use you again
18/12/12
No comment left by this customer.
18/12/12
Good service for the price. Tracking was patchy once the parcel hit Spain but was delivered in 1 week so I was happy with the service.
18/12/12
No comment left by this customer.
18/12/12
Great value good communication and picked up when promised.
18/12/12
everything is fine. Pity tracking does not show am or pm ????
18/12/12
My parcel was delivered to Australia within the week as promised - excellent service thank you!
18/12/12
Offer the facilty for a 'same day' collection, if booked before a certain time. No matter how early we book, it's always collected next day
18/12/12
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