We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,825 reviews.
collected as expected, excellent!
19/12/12
You collected a parcel on the 13th it is now the 19th and it's still not been delivered and it's near impossible to contact you. Useless!
19/12/12
Please offer same-day collections and provide a telephone contact number
19/12/12
Courier sent my parcel to Northamptonshire instead of the correct address in Norwich ref LZ031738. Customer still waiting.
19/12/12
an excellent service! will definitely use again ... excellent value for money! Superb service...
19/12/12
good service will use again
19/12/12
ALTHOUGH WRAPPED SECURELY THE PARCEL ARRIVED DAMAGE WITH ALL THE OUTSIDE PACKING TORN
19/12/12
Delivered on time, considering it was the Christmas rush. Very happy with the service and would recommend.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
Collected last weds, no delivery made or call! No tracking available, or contact number
19/12/12
Excellent and reliable service as usual. Thank you.
19/12/12
Time-slot deliveries please but otherwise ok!
19/12/12
No comment left by this customer.
19/12/12
Excellent service. Thanks
19/12/12
No comment left by this customer.
19/12/12
Quick instant quotes, usually cheapest around, easy to track, no complaints at all!!!
19/12/12
The courier didn't arrive on the booked day so I had to call the next day to reschedule - very inconvenient, waited at home all day too! :(
19/12/12
Excellent service a always, fast cheap reliable would recommend them to anyone! Thanks
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
Apart from the fact that i have to stay home all day not knowing when the driver will come, when he pick the item everything is fine
19/12/12
parcel still not delivered 19/12/12 can't even track it would like someone to contact me asap thankyou
19/12/12
Very good. Thank you
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
Good to very good actually. The only problem was printing out the label - no printer. Phoned and was given alternative instructions.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
tracking through parcelforce is truly appalling
18/12/12
night freight attempted delivery however parcels badly damaged, told to refuse delivery, no answer from tele no left??
18/12/12
Item was not collected today
18/12/12
So terribly let on
18/12/12
No comment left by this customer.
18/12/12
Fantastic service, very fast and helpful couriers, just brillant
18/12/12
very good service
18/12/12
No comment left by this customer.
18/12/12
No comment left by this customer.
18/12/12
**** quoted me £117 for my parcel, you charged me £23 and got **** to deliver it, outstanding!!!
18/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
