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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,887 reviews.
i was very pleased with the service received. good value for money
13/11/12
fantastic at least you know how much it is, and its safe, secure and delivered when said, thanks
13/11/12
I will be following up on this. Courrier came 2 collect without label. Had to drop it to depo myself. After a week the parcel is still in UK
13/11/12
A + service
13/11/12
Excellent as always!
13/11/12
good
13/11/12
No comment left by this customer.
13/11/12
Excellent service, good value, fast delivery. Would be good to maybe get a time slot for pick up.
13/11/12
didnt even turn up to collect the box yet havent refunded me
13/11/12
Very pleased with service. Good price too
13/11/12
delivery took longer than expected.
13/11/12
No comment left by this customer.
13/11/12
Easy to use, no issues
13/11/12
Original collection not attempted, nor was I contacted - I had to wait at home two full days. Call centre staff were great, however.
13/11/12
The option of receiving packing materials would be a bonus.
13/11/12
it was very good service keep up the wrk:)
13/11/12
Thank you for your excellent service.
13/11/12
all was good
13/11/12
Fairly quick delivery to Ireland, which isn't always easy. Thank you.
13/11/12
Excellent service and superb pricing structure
13/11/12
Collected and delivered on time with no problems.
13/11/12
No comment left by this customer.
13/11/12
Slow delivery times leading to bad eBay feedback
13/11/12
No comment left by this customer.
13/11/12
Very pleased with service very helpful
13/11/12
As always very efficient, parcel collected and delivered as stated at a great price - Highly Recommended
13/11/12
Get a phone no. The delivery driver didn't show up and Courier said talk to parcel monkey. Which is not possible apparently
13/11/12
No comment left by this customer.
13/11/12
It was a stable service
13/11/12
No comment left by this customer.
13/11/12
Parcel was delivered to the wrong address and I had to spend a good deal of time sorting it out
13/11/12
great all went smoothly
13/11/12
All went as planned, thanks for a great service I will be using you again.
13/11/12
No comment left by this customer.
13/11/12
It would be helpful if pick up could be anticipated by either morning or afternoon.
13/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
No comment left by this customer.
13/11/12
Collected at said time and delivered by said time. How every courier should be
13/11/12
No comment left by this customer.
13/11/12
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