We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
AN ITEM COLLECTED ON 8/12/12 STILL HAS NOT BEEN DELIVERED,Courier HAVE BEEN GIVEN THE CUSTOMERS PHONE NUMBERS,OTHER COURIERS HAVE DELIVER
24/12/12
I was very happy with the service you provided. No 1 courier service. Improvement: call people did not want 2 go 2 loo just incase knock
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
I booked guaranteed next day delivery the parcel was collected on Wednesday 19.12.12 and not delivered until Sunday 23.12.12
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Your service was fine but citylink were slow to update the tracking. The parcel was collected on the 18th but not tracked until the 19th
24/12/12
No comment left by this customer.
24/12/12
When nobody arrived by 3.45 we phoned night freight and they came and collected it, it should have been collected without us having 2 call
24/12/12
No comment left by this customer.
24/12/12
Still had to wait in for a long time. Could we have a am/pm slot perhaps?
24/12/12
I changed collection date and no one bothered to inform the driver. This is not the first time this mistake has occurred.
24/12/12
Perfect as usual!!!!!!!!!!
24/12/12
Hi , over the moon with the service in the end , just could not believe the bloke turned up without a scanner , merry Xmas
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
VERY VERY GOOD IN EVERY WAY COULD NOT THINK OF ANY WAY TO CHANGE ANYTHING EVERYTHING PERFECT
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
no problems
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Waited 2 days for you to pick up from me. Drive items to your depot in the end. Very poor
24/12/12
A specific collection and delivery time would be great
24/12/12
Poor service, not as described, did not arrive on time, cost me time and money. Probably will not use again.
24/12/12
No comment left by this customer.
24/12/12
no one turned up and still got charged !!
24/12/12
Parcel collected as promised and delivered safely and on time.
24/12/12
No comment left by this customer.
24/12/12
An email to say the parcel has been delivered would have saved me having to log in to find out. X
24/12/12
good as usual happy xmas
24/12/12
Very efficient service although the website was a little confusing to follow
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Cracking same day collection and delivery service.
24/12/12
No comment left by this customer.
24/12/12
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