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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
no comment
11/11/12
No comment left by this customer.
11/11/12
No comment left by this customer.
11/11/12
No comment left by this customer.
11/11/12
Really gud service
10/11/12
Thank you.
Smooth and easy to use service
10/11/12
No comment left by this customer.
10/11/12
superb
10/11/12
No comment left by this customer.
10/11/12
No comment left by this customer.
10/11/12
All very straightforward, very happy, all on time and delivered safely. No real order tracking/ confirmation, but not needed so OK!
10/11/12
Thank's but the tracking seems to be working fine.
No comment left by this customer.
10/11/12
No comment left by this customer.
10/11/12
The delivery was fine and fast, the only me would say that the person who came to collect the package thought it was a parcel instead of two
10/11/12
All the information you give is passed on to the courier so they should have known there were two items. Please accept our apologies for this though.
No comment left by this customer.
10/11/12
great
10/11/12
Excellent service
10/11/12
Another Great Collection and Delivery from Parcel Monkey - Well Done
10/11/12
Thank you very much.
No comment left by this customer.
10/11/12
Very fast delivery thankyou
10/11/12
Our Response: So it should have been 5 stars then........lol
Clear and user friendly on line service. No fuss or confusion. Items picked up easily delivered with care and attention.
10/11/12
No comment left by this customer.
10/11/12
Extend your service to international, and perhaps take larger parcels.
10/11/12
We are working on this and hope to have an improved International offering early in the New Year.
No comment left by this customer.
10/11/12
Fantastic easy service
10/11/12
All went very well thanks
10/11/12
No comment left by this customer.
10/11/12
Excellent as always! I recently recommended your company to other dispensing practices who now use you and they think it is excelle too.
10/11/12
That's great news, cheers.
Collected on the day ok. Tracking was never made available for my parcel. I assume it arrived!!
10/11/12
Tracking works fine for me and I am pleased to confirm it arrived safely on 31.10.12
all good
10/11/12
Great service, guy that collected was lovely, and super fast delivery! Very pleased and will deffo use again!
10/11/12
Brilliant!!
Very efficient service have used before and will use again!!
10/11/12
No comment left by this customer.
10/11/12
The service was excellent,no negative feedback from the customer, hopefully sending more parcels in the future but will depend on the cost
10/11/12
delivered in time
10/11/12
A timeframe estimated collection within an hour would be very helpful and improve performance and serivce.
10/11/12
No comment left by this customer.
10/11/12
first time I've used the site, very impressed. will, without a doubt, use again and again!!
10/11/12
Thank's very much for making your first booking with us.
No comment left by this customer.
10/11/12
Possibly a smaller time slot when collecting.
10/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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