We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,823 reviews.
No comment left by this customer.
17/12/12
Excellent Service at a reasonable price, many thanks!
17/12/12
FAST EFFECIENT AND EASY TO USE, FAR BETTER THAN QUEUEING IN THE POSTOFFICE
17/12/12
very good far better than recent couriers used
17/12/12
very poor, need to contact for refund, Courier never tried to collect and did not reschedule after 2 days despite telling me they had
17/12/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
very reliable,quick and effecient thanks
17/12/12
Great service, will certainly use again and have already recommended to others!!
17/12/12
Thank you and it's great to see you have been recommending us.
No Paypal, tracking says missed collection when it was sent. Otherwise fine.
17/12/12
First class service - everyone should be using you.
17/12/12
We think the same too ;-)
will use again,fast,dependable service,thank you
17/12/12
Thank you very much.
Great fast service, at an affordable price
17/12/12
No comment left by this customer.
17/12/12
great, reliable and very well priced A++++++++++++++++++++++++
17/12/12
Excellent service ;-)
17/12/12
Better communciation needed between courier/parcel monkey/customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
I was relieved to find out from the driver that a deliver label could be applied at the depot as my printer had run out of ink.
17/12/12
No comment left by this customer.
17/12/12
Delivery took 4 days. I was asked again to confirm delivery address as the courier had lost it. Shall not use again.
17/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
system easy to use, and usually reliable
17/12/12
It is always a very good service. For large parcels you are cheap and I would use you for smaller ones too but there are cheaper services
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
delivery was well over thr 48 hr payment agreement. waited in all day for nothing!
17/12/12
No comment left by this customer.
17/12/12
great service
17/12/12
Excellent service
17/12/12
Very efficient though more description on packaging requirements BEFORE purchse would have been nice. Excellent as always
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
Didn't pick up the parcel on the right day, claimed driver had tried collection, charged me the same money. Won't be using again!
17/12/12
Excellent service during the busy Christmas period. Would use again.
17/12/12
Utterly rubbish - no one turned up - twice.
17/12/12
1st time i have used parcelmonkey they seem to have a very fast & efficient service,very reasonable prices too.
17/12/12
Thank's very much for making your first booking with us.
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
No comment left by this customer.
17/12/12
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