We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
First and last time I use the DX service ! Parcel collected on 13th Dec - Still not arrived on 20th !!!!!!Pants
20/12/12
very promt and exelent service
20/12/12
Perfect pick up and delivery again, great service!
20/12/12
No comment left by this customer.
20/12/12
pick ups on time not to bad prices good to deal with thank you .
20/12/12
No comment left by this customer.
20/12/12
Would be ideal if they could give a 1 hour time window for collection
20/12/12
No comment left by this customer.
20/12/12
Parcel was received 6 days late ! What a disgrace ! Took me 2 days to get through to someone to talk to, never again will I use you
20/12/12
No comment left by this customer.
20/12/12
Parcel arrived a week later than it should of and no explanation would NEVER use again!!
20/12/12
I appreciated the early collection, it saved hanging around all day. Very prompt delivery with parcel in good condition. Would use again.
20/12/12
Very Efficient - Thanks
20/12/12
Great prices, great courier, great communication/updates
20/12/12
My next day delivery was out on the van 4 days in a row before I got it delivered by calling Courier hourly, will never use you/them again
20/12/12
No comment left by this customer.
20/12/12
No comment left by this customer.
20/12/12
no comment
20/12/12
Item collected without any problems, really easy
20/12/12
No comment left by this customer.
20/12/12
No comment left by this customer.
20/12/12
The parcel ws neither collected from sender nor was it delivered to me. I'd like a refund pls.
20/12/12
No comment left by this customer.
20/12/12
Quick, easy to use, good value
20/12/12
No comment left by this customer.
20/12/12
Excellent and cheapest on the market!
20/12/12
Parcel arrived in good time to Japan intact and my customer was pleased. So that pleases me.
20/12/12
I was so impressed with the speedy service and cheapest price will definatly use again and recommend!!!!!
20/12/12
service timing was spot on - good pick up and drop off
20/12/12
My parcel still hasn't been collected and I've waited at home all week. I've called the courier company directly twice and they said they we
20/12/12
pleased with the service and my parcels were delivered in time for christmas
20/12/12
Much better than last time, would work on your invoice value page though, no way to go back to correct mistakes other than to start again!
20/12/12
No comment left by this customer.
20/12/12
You promised delivery in 2-3 days. I still have not received my packet!. Very disappointing. No help from service desk. Sorry is not enough
20/12/12
parcel was collected on time and delivered on time...impressive. It was easy to book too...thank you
20/12/12
Great service as always.
20/12/12
OK the trace system showed pick up and the final delivery the day after actual arrival, but it would have been good to see the progress.
20/12/12
well my parcel didnt even get picked up. everytime i rebooked collection it didnt get rebooked. and i want my money back thanks
20/12/12
Failed to deliver an item.Customer is very unhappy as me,Shipped on 10/12/12 and by today 18/12/12 still not delivered.No help at all!!!!!!!
20/12/12
No comment left by this customer.
20/12/12
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