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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
Another great service from Parcel Monkey. Great price and service. Thanks again....
09/11/12
very good service, don't let it slip back
09/11/12
job done exactly as described. great service.
09/11/12
No comment left by this customer.
08/11/12
Excellent service
08/11/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
more tracking information. more exact delivery times
08/11/12
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
great thanks
08/11/12
the pick up was as expected - delivery in Denmark was to a Post Office 5 days later - my son picked it up 2 days after that
08/11/12
Can't fault it, keep on doing what your are. Excellent service all round - will definitely use again.
08/11/12
Thank you very much.
No comment left by this customer.
08/11/12
collected and delivered as requested
08/11/12
cant fault the service
08/11/12
No comment left by this customer.
08/11/12
Picked up from UK Friday and delivered following Tuesday to Germany. Very impressive and economical too. Reliable service. Thanks. Well done
08/11/12
Cheers.
No comment left by this customer.
08/11/12
I HAVE TRIED THE TRACKING REF. MESSAGE SAYS NO INFORMATION ON THIS SHIPMENT. NOT USEFUL PLEASE CONTACT ME WITH WHERE MY PARCEL IS. THANK YOU
08/11/12
Our Response: The tracking shows your item is being held under customs inspection in the destination country.
No comment left by this customer.
08/11/12
1st class service as usual
08/11/12
Great service. Prompt and quickly delivered. This was a fragile item and all was fine. Thankyou
08/11/12
No comment left by this customer.
08/11/12
Good service as usual
08/11/12
collected OK and without any problems as usual
08/11/12
Great service, picked up on time, delivered on time
08/11/12
The driver turned up at 7:30 am instead of 8am and the item has taken a week to deliver on a next day order!!! And I got charged £30
08/11/12
Our Response: Sorry and please contact our support team who will investigate further for you with the help of the courier concerned.
ite. sent abroad &safely delivered
08/11/12
Excellent
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
i am satisfied with service
08/11/12
very good
08/11/12
The service from citylink was great, booking via parcelmonkey was easy
08/11/12
No comment left by this customer.
08/11/12
No comment left by this customer.
08/11/12
cannot fault the service, excellent
08/11/12
great service, easy to use and surprisingly good value
08/11/12
We have had a parcel turned away - we have written to you twice - but have been ignored - poor service
08/11/12
Our Response: Tracking shows this item was delivered on November 6th. Please contact our online support team should you need help.
First class - quick; cheap; polite courier - many thanks!
08/11/12
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