We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,279 reviews.
Very disappointed. The service was a 2-3 day service. Now 5 days since it was collected and it has not arrived, +poor tracking service.ing
21/12/12
No comment left by this customer.
21/12/12
Very good service. Cheers
21/12/12
No comment left by this customer.
21/12/12
Great service. Thanks
21/12/12
Collected Friday afternoon in NW England .. Delivered in perfect condition following Thursday in SW France.. Perfect .. Thanks ..
21/12/12
A rough collection time would be good
21/12/12
No comment left by this customer.
21/12/12
Very easy to make a booking, efficient service. Highly recommend you
21/12/12
Fantastic service. Tracking info could be improved though by letting us know which courier was handling the export. Will definately use agai
21/12/12
Collection never made! Have had to reschedule for 3 weeks time! Appalling service :-(
21/12/12
quick service
21/12/12
Price excellent, no contact when collection failed on first attempt, very long time to deliver.
21/12/12
No comment left by this customer.
21/12/12
Parcel was delivered on time great courier......Thanks......
21/12/12
Delivery time not as quoted but Excellent service given the time of year, very good.
21/12/12
It was very quick and easy to use on line.. The service went well. thank you
21/12/12
No tracking on your website for this order
21/12/12
Good pick and delivery
21/12/12
quick delivery , great service, thank you
21/12/12
waited in all day on the 14th Dec no came to collect my parcel i had to phone city link and get a collection on the Monday the 17th not good
21/12/12
No comment left by this customer.
21/12/12
You might want to give the customer an option of getting the labels to where the goods are being picked up. otherwise all good
21/12/12
Next day delivery should HIGHLIGHT not including weekends. I needed Saturday delivery
21/12/12
No comment left by this customer.
21/12/12
Excellent service as always!
21/12/12
Very easy yo use service, could do with more space to write clearer pickup/drop off instructions for drivers.
21/12/12
No comment left by this customer.
21/12/12
Nice software, however it was a bit annoying that I sent 5 parcels and had to enter my own address 5 separate times.
21/12/12
no comment
21/12/12
No comment left by this customer.
21/12/12
Very good service, eaasy to use - and works!!! Thanks
21/12/12
Did what you said on the tin so no compaints there and the price was right.
21/12/12
No comment left by this customer.
21/12/12
No comment left by this customer.
21/12/12
you did deliver my parcel to diferent add
21/12/12
No comment left by this customer.
21/12/12
VERY VERY POOR, CITY-LINK DID NOT PICK UP AT ALL......................VERY VERY POOR SERVICE ONCE AGAIN
21/12/12
You failed to deliver the parcel in the promised 24hrs. It took 3 days and huge damage to our event as books were not there for signing!
21/12/12
No comment left by this customer.
20/12/12
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