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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,881 reviews.
try replying to your customers emails .not at all happy.cheap service ok but uf your monkeys could take a little more care handling
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
The parcel hasn't been collected - AGAIN. And I have had no contact regarding this
14/11/12
No comment left by this customer.
14/11/12
18:16 hrs and Courier have failed to turn up again.
14/11/12
Efficient service, reasonable charges, delivery next day as promised. Many Thanks!
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
Colelction and delivery superb.
14/11/12
quite happy with service thank you.
14/11/12
Parcel Link badly damaged the item I sent despite it being well packaged and 'handle with care' on it. Very disappointed.
14/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
On making the booking I recd no email confirmation so wasnt sure whether it had been booked.
14/11/12
Great service and very quick collection/delivery.
14/11/12
No comment left by this customer.
14/11/12
Really quick and efficient service.
14/11/12
No comment left by this customer.
14/11/12
No comment left by this customer.
14/11/12
fantastic service. used parcel monkey lots.highly recommended *****-
14/11/12
I would suggest if possible providing a pickup time even if it was as broad as morning or afternoon, cheers David.
14/11/12
Parcel monkey very good service. Couriers didn't turn up!!!
14/11/12
promptly collected , delivered on time , great service
14/11/12
Wouldn't be able to sell large and heavy items on ebay without PM's excellent range of cheap but fast delivery options! Thank you so much!
14/11/12
No problem and thank you very much for your bookings.
No comment left by this customer.
14/11/12
Your service is excellent. Thank you.
14/11/12
Thanks again .. great service, very pleased will definitely use again
14/11/12
good service
14/11/12
No comment left by this customer.
14/11/12
Very simple to use website, collection was good now just waiting to see how long the delivery will take.
14/11/12
Fast service no problem but would help if collections could be at a local garage/shop etc
14/11/12
This is the second time I have used parcel monkey this week and both times the parcel was a day late.
14/11/12
courier collected and delivered - no problems at all
14/11/12
No comment left by this customer.
14/11/12
Great Service and Price
14/11/12
The driver failed to deliver stating that there was nobody in,the customer says otherwise - the parcel was 2 days late :(
14/11/12
Awful customer service
14/11/12
No comment left by this customer.
14/11/12
I could only access next-day service when getting a quote.
14/11/12
That's because your item was too big for our 48hr bag service.
Your courier didn't collect first time, then he didn't collect second time. Never using you again, it was next day delivery! Useless
14/11/12
Top services. Over the many parcels I have sent. I have not has any problem!
14/11/12
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