We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,827 reviews.
very good service Everthing happened when you said it would
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
Please explain why Extra insurance is needed when you offer upto £20 free
19/12/12
Poor collection from Neightfreighst Arrived 2 days late for collection. They also advised that they are not given parcel dims when booked!!!
19/12/12
I really liked the service. Hope to deal with you again.
19/12/12
No comment left by this customer.
19/12/12
Service would be improved by giving collection timeframes. This time I had to stay home all day because collection was at 5pm
19/12/12
No comment left by this customer.
19/12/12
Professional and friendly driver, prompt collection and safe delivery
19/12/12
excellent service thanks
19/12/12
No comment left by this customer.
19/12/12
thank you
19/12/12
The courier never came. I waited in from 8am to 7.30pm without success.
19/12/12
very clear website which got you the job over your competitors and good communication , You did what it said on the tin! thanks
19/12/12
would be nice to be able to track the parcel
19/12/12
great service friendly driver. customer happy
19/12/12
No comment left by this customer.
19/12/12
what can i say parcel monkey offers a very good service and is fast and reliable serice to do busness with recomend them to anyone
19/12/12
No comment left by this customer.
19/12/12
You have not (according to tracking) as yet delivered the parcel and claim my sisters house is a closed company?
19/12/12
Very disappointed. Booked a 3 day delivery service. It is now a week since parcel collected and has still not been delivered!
19/12/12
No comment left by this customer.
19/12/12
Excellent service. Great value for money. Thank you
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
No comment left by this customer.
19/12/12
The parcels were collected on time. The collection man was cheery and efficient and they were delivered the next day in perfect order.Thank
19/12/12
Great Service
19/12/12
Courier are a waste of time, item not collected we were here at so called failed collection time no card left been on hold for 1hr+
19/12/12
Straight forward online system, parcel collected promptly next day, delivered on time. Would recommend. Thanks
19/12/12
I cannot think of anything impressed
19/12/12
Next day delivery?? No it's not! Arrived a day late not using again!
19/12/12
As always great service, thanks.
19/12/12
Collected on day as promised and delivered at mid day the following day. Excellent price and a very big item that the driver helped me with
19/12/12
No comment left by this customer.
19/12/12
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