We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
Didn't arrive
23/12/12
Parcel monkey was fine, but CityLink picked the parcel up a day late, and tried to deliver it two days later, so there was no-one there.
23/12/12
The best service yet!!
23/12/12
Top service
23/12/12
No comment left by this customer.
23/12/12
No comment left by this customer.
23/12/12
good selection of carriers, prices and delivery conditions. efficient collection and delivery. A+
23/12/12
amazing ,fab ,very quick delivery,best delivery service around
23/12/12
Excellent service for a very competitive price.
23/12/12
The website was a little confusing
23/12/12
Prompt service - no hassles.
23/12/12
No comment left by this customer.
23/12/12
great service.
23/12/12
Excellent service as usual.
23/12/12
picked up when they said they would.delivered on time.
23/12/12
Excellent, superfast delivery service. Highly recommended. A++++++++++++++
23/12/12
Picked up as arranged. Delivered within timeframe and in excellent condition. Would recommend to anyone
23/12/12
Fantastic news, Thanks very much.
top class service from start to finnish xx
23/12/12
collection and delivery exactly as arranged.
23/12/12
No comment left by this customer.
23/12/12
Excellent hassle free service as usual..Perfect and recommended
23/12/12
Excellent service, as always.
23/12/12
very fast delivery as promised within 3days, very pleased wil definately use again :)
23/12/12
No comment left by this customer.
23/12/12
No comment left by this customer.
23/12/12
Excellent and very easy to use. Will use again and reccomend.
23/12/12
Thank you and it's great to see you will be recommending us.
fantastic as alway, smooth process & prompt delivery what more can a customer ask for. thanks
23/12/12
No comment left by this customer.
23/12/12
Delivery driver questions (every time!) when asked to sign that he has collected the parcel. Delivery took 3 days.
23/12/12
Parcel picked up as arranged, very quick delivery, all safe and sound. Excellent service, as usual, and great value. Thanks again.
23/12/12
Thank's very much and have a great Christmas.
would certainly use parcel monkey again
23/12/12
Fantastic news!!
I found this service very good, the delivery was quick and efficient
23/12/12
Fast, efficient and all arrived safely - thanks
23/12/12
Fast , efficient and good value for money
23/12/12
Excellant service at a very competetive price€
23/12/12
My parcel was delivered quickly and efficiently. With tracking I was kept informed every step of the way. First class service - thank you
23/12/12
Thank you very much.
Super fast delivery and tracking details, first class.
23/12/12
I am very happy with theservice. The instructions were easy to follow.The parcel was collected and delivered promptly and efficiently.
23/12/12
good service. perhaps indications of collection times or the option to drop off a parcel somewhere
23/12/12
did not collect parcel on specified day and had to rearrange.
22/12/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
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