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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
Very simple easy reliable service
16/11/12
Coolected as arranged and delivered safely on time A+
16/11/12
All went smoothly, thx. PM's tracking number is not usable on the DX (?) tracking number although the data is the same.
16/11/12
Excellent service thank you. Great European prices now.
16/11/12
Thank you.
No comment left by this customer.
16/11/12
No comment left by this customer.
16/11/12
Fantastic service. No more royal mail for me.
16/11/12
EXCELLENT AGAIN
16/11/12
No comment left by this customer.
16/11/12
try to get time 2 Hour time slot, Rather than waiting all day or text proximate time.
16/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
1st time i've ever used parcel monkey and must say i can't fault the service. Colleted and delivered on time. Will definately be using again
15/11/12
Thank's very much for making your first booking with us.
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
A fast delivery, competive price, very satisfied. will highly recommend. thank you
15/11/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
15/11/12
STOP STOP STOP the annoying "vote for us" pop up, very amatuerish ! ! STOP STOP STOP
15/11/12
No comment left by this customer.
15/11/12
Good service but the delivery driver was a little impatient.
15/11/12
Our Response: They don't work directly for us but sorry about that and we will speak with them..
very happy with the service. 10 out of 10
15/11/12
brilliant service.thank you
15/11/12
Very good, Fast collection service
15/11/12
we are apsoloutly
15/11/12
Pleasee read my correspondence with your claims department re my order PM1577082 This was very badly handled
15/11/12
Great service this time. Thanks
15/11/12
Parcel collected and delivered promptly thank you
15/11/12
FAST EASY AND CHEP WILL ALWAYS USE PARCEL MONKEY
15/11/12
No comment left by this customer.
15/11/12
On the Friday your van didn't collect. On the Monday, after two telephone calls, the driver came at 5.20 in a bad mood and collected. He did
15/11/12
No comment left by this customer.
15/11/12
Goods were damaged upon arrival
15/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
15/11/12
The cabinet was in perfect condition but arrived broken and I am looking for compensation.
15/11/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Very good service - to improve - some idea [range] of pick-up time would have been welcomed [to avoid staying at home all day] - Regards
15/11/12
No comment left by this customer.
15/11/12
No comment left by this customer.
15/11/12
seems good enough to me.
15/11/12
fast and cheap. what more could you ask for!
15/11/12
No comment left by this customer.
15/11/12
Excellent service
15/11/12
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