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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
Excellent service as always.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
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19/11/12
No comment left by this customer.
19/11/12
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19/11/12
No comment left by this customer.
19/11/12
Excellent service again, have recommended you to a friend
19/11/12
Thank you and it's great to see you have been recommending us too :-)
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent Service
19/11/12
the procedure was not clearly explained. The label wasn't printable as early as expected, but all went well in the end, thank you.
19/11/12
The service you booked has both the label and bag provided by the courier driver. This is clearly explained when booking.
Parcel collected and delivered on time.
19/11/12
Great service from start to finish will use again highly recommended
19/11/12
Thank you very much.
No comment left by this customer.
19/11/12
I will be useing you again , very pleased all round .
19/11/12
excellent. Very easy. No problem what so ever.
19/11/12
The parcel has arrived in Australia damaged with contents irreparable. Please advise how to claim.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent service. Courier arrived as booked and parcel was delivered to Italy 4 days later with fully tracked progress. Will use again.
19/11/12
5 stars
18/11/12
only 1 available courier hardly a comparison
18/11/12
Great service - fast, well priced - perfect for my needs.
18/11/12
Hassel free and delivered next day
18/11/12
4 stars
18/11/12
all good
18/11/12
I have had TWO BROKEN PARCELS and despite e-mailing you I have had no response!!!
18/11/12
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
so impressed delivery at bril price. however, would have been even better to be able to book an am or pm slot for pick up / delivery.
18/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
5 stars
18/11/12
Please make recipient's mobile phone entry optional rather than mandatory because they may not have one!
18/11/12
No comment left by this customer.
18/11/12
Great service, well tracked, collection and delivery as promised, overall very good experience
18/11/12
No comment left by this customer.
18/11/12
Good price and on-time pickup and delivery. What more could one ask from a courier company.
18/11/12
No comment left by this customer.
18/11/12
I used parcel monkey all the times always been great and no problem
18/11/12
No comment left by this customer.
18/11/12
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