We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
fab service thankyou
24/01/13
No comment left by this customer.
24/01/13
Great service good tracking and info aswell
24/01/13
collected and delivered according to our agreement .. even in the bad weather
24/01/13
Great news, thanks very much.
Excellent service with a good selection of services. Despite the weather it all worked very well.
24/01/13
Excellent service. Delivery to USA carried out in record time! Many thanks.
24/01/13
I cant fault this service. item picked up early 8.15am and delivered early, next day before 9am. tx
24/01/13
Fantastic news!!
No comment left by this customer.
24/01/13
Thankyou for all your help
24/01/13
No problem and thank you very much for your booking.
From what I've seen, an excellent service. Can't imagine how you could further improve!!!
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
Everytime I've used parcel monkey I have not had any problems. website easy to use and label available very quick. Collected when stated.
23/01/13
All good
23/01/13
No comment left by this customer.
23/01/13
Your carrier was most helpful with the collection. Will certainly use your service again, if needed. Recommended to my friends!
23/01/13
Thank you and it's great to see you will be recommending us.
Great service as ever. The person I'd bought something off was also very impressed, so also a new customer gained!
23/01/13
Thank you very much :-)
No comment left by this customer.
23/01/13
Picked up no probs and delivered no probs a++++
23/01/13
Just keep doing everything as you are doing. If it ain't broke don't fix it as they say.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
very quick pick up and delivery
23/01/13
No comment left by this customer.
23/01/13
Terrible service and lying drivers !!!
23/01/13
Our Response: The drivers don't work for us but I am sorry to read that you believe they lied.
Excellant service,booked a collection at 23.45 pm and was picked up 11.30 next morning ,
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
Service good but your website is such a pain to use (so so slow). Makes me think twice about using you again.
23/01/13
Our Response: I am sorry to read you think that as we don't get many comments like this.
excellent service
23/01/13
Service was really easy to use, reasonably priced and my parcel arrived safely at destination, full marks parcel monkey
23/01/13
Thank you.
Everything went very smoothly, no problems at all.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
The parcel was booked with Courier but was collected by UPS!!! Courier turned up later. How did UPS know the parcel was there?
23/01/13
Our Response: We don't use UPS and the parcel was collected by City Link as shown in the tracking details.
