We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,829 reviews.
No comment left by this customer.
24/12/12
Parcel STILL here, no contact made, absolutely disgraceful service ( or lack of) Will advise collegues not to use you, ever. Disgusted.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Even though I paid for insurance, tracking was not possible. This is poor.
24/12/12
not collected
24/12/12
Good service easy to use
24/12/12
ONLY SECOND TIME I HAVE USED..ONE INTERNATIONAL,,THIS ONE UK EXCELLENT SERVICE
24/12/12
Fast customer service responses, pick up and delivery on time, very happy with the service. Merry Christmas!
24/12/12
first collection was missed completely, the driver did not turn up delaying delivery.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Very good service , cowld improve if collection times and delivery times were added to the service.
24/12/12
Was a day late , awful service , very disappointed, emailed saying wanted refund , no reply , awful comany snd customer services , m
24/12/12
next day service parcels still not delivered after 3 days
24/12/12
your doing fine
24/12/12
Friendly courier service with easy to use system fast pick up and delivery just what we want
24/12/12
The actual service was excellent, but I think the website could use some more work to be more intuitive. Well done, though!
24/12/12
Picked up on time and delivered on time perfect
24/12/12
Excellent cost and prompt service 5 star ******
24/12/12
No comment left by this customer.
24/12/12
Excellent Service!
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Easy pick up. Nightfreight did not give a receipt so could not track progress - but it arrived overnight anyway
24/12/12
No comment left by this customer.
24/12/12
Perfect - Cannot fault you. Just keep doing it like this.
24/12/12
A first class service experience at an extremely affordable price.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
AN ITEM COLLECTED ON 8/12/12 STILL HAS NOT BEEN DELIVERED,Courier HAVE BEEN GIVEN THE CUSTOMERS PHONE NUMBERS,OTHER COURIERS HAVE DELIVER
24/12/12
I was very happy with the service you provided. No 1 courier service. Improvement: call people did not want 2 go 2 loo just incase knock
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
I booked guaranteed next day delivery the parcel was collected on Wednesday 19.12.12 and not delivered until Sunday 23.12.12
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Your service was fine but citylink were slow to update the tracking. The parcel was collected on the 18th but not tracked until the 19th
24/12/12
No comment left by this customer.
24/12/12
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