We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
No comment left by this customer.
24/12/12
Still had to wait in for a long time. Could we have a am/pm slot perhaps?
24/12/12
I changed collection date and no one bothered to inform the driver. This is not the first time this mistake has occurred.
24/12/12
Perfect as usual!!!!!!!!!!
24/12/12
Hi , over the moon with the service in the end , just could not believe the bloke turned up without a scanner , merry Xmas
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
VERY VERY GOOD IN EVERY WAY COULD NOT THINK OF ANY WAY TO CHANGE ANYTHING EVERYTHING PERFECT
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
no problems
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Waited 2 days for you to pick up from me. Drive items to your depot in the end. Very poor
24/12/12
A specific collection and delivery time would be great
24/12/12
Poor service, not as described, did not arrive on time, cost me time and money. Probably will not use again.
24/12/12
No comment left by this customer.
24/12/12
no one turned up and still got charged !!
24/12/12
Parcel collected as promised and delivered safely and on time.
24/12/12
No comment left by this customer.
24/12/12
An email to say the parcel has been delivered would have saved me having to log in to find out. X
24/12/12
good as usual happy xmas
24/12/12
Very efficient service although the website was a little confusing to follow
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Cracking same day collection and delivery service.
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
Packages were lost at the Courier depot and collectors had to wait for hours on location until found.
24/12/12
No comment left by this customer.
24/12/12
All arrived undamaged ans on time. Thank You, we will use this service again.
24/12/12
Excellent service xx
24/12/12
guarenteed delivery before christmas and did just that. excellent service will definatley use again
24/12/12
No comment left by this customer.
24/12/12
Your claims process is beyond a joke. Sort that out before anything. Have a wonderful Christmas.
24/12/12
Tried the new DX service. What a mistake that was! 2 day service - still waiting for the item to be delivered... can't query the item either
24/12/12
No comment left by this customer.
24/12/12
No comment left by this customer.
24/12/12
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