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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
No comment left by this customer.
19/11/12
Delivered on time for an important event in Slovenia. Much appreciated.
19/11/12
No problem and thank you very much for your booking.
No comment left by this customer.
19/11/12
very easy to use
19/11/12
First time I have used your company. Easy to use everything needed on your web site. Picked up on the day and all went very smoothly.
19/11/12
At this moment in time, nothing to add, a very excellent service, thank you.
19/11/12
parcel was not collected and phone lines closed and no chat service so noone to help me until Weds 2nd Jan. i may get ebay neg feedback now
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Collected and delivered on time , excellent service at a good price.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Very cheep, no problems whatsoever
19/11/12
PARCEL SHOULD HAVE BEEN COLLECTED ON FRIDAY - IT IS STILL HERE
19/11/12
Fabulous, fabulous, fabulous - so easy to use, reliable
19/11/12
No comment left by this customer.
19/11/12
The parcel was not picked up on the scheduled day.
19/11/12
great service as always
19/11/12
only disappointment was that your website stated drivers would bring a bags for the packages - they did not !!
19/11/12
We don't state that for the service you booked. The drivers bring bags if you book our service with DX though.
No comment left by this customer.
19/11/12
Very happy with the service.
19/11/12
No comment left by this customer.
19/11/12
Very Very Poor Service Failed Collection Not on 1 Day But 2nd Day aswell. Bad For My Business Very Poor
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
Excellent Service, have made you my Standard Parcel Carrier. for Uk and Overseas. Well done.
19/11/12
Using the DX was good, quick and no labelling required.
19/11/12
It's great to see you are so pleased with our new DX service :-)
Good service - parcel picked up and delivered on time and in good condition. Would happily use again.
19/11/12
The parcel was not picked up on the day promised causing us to have an unsatified customer.
19/11/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Great thanks
19/11/12
picked up and delivered on time thanks
19/11/12
Delivered to wrong address and your label had different address to one I put on
19/11/12
Our Response: You booked three shipments so are you sure you never crossed labeled them?
No comment left by this customer.
19/11/12
Have used parcel monkey many times and find the service reliable with excellent quotes
19/11/12
Would be great to have an indication of the time of collection so not waiting around. Even if it cost a little extra.
19/11/12
Very impressed with the service, straight forward online and doesn't matter how late at night you go on it is still collected the next day!
19/11/12
Brilliant!!
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
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