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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
Excellent service!
19/11/12
Courier didnt bother sending driver to collect had to drive my goods to them pathetic service!!!!!
19/11/12
No comment left by this customer.
19/11/12
I paid for next delivery and never got this service
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
It would be better from the customer you're picking up from if you gave a 2 hour to
19/11/12
No comment left by this customer.
19/11/12
thanks , good service
19/11/12
The seasonal ****-ups have started early with C/L holding parcels for days and mis delivering - not impressed
19/11/12
Be good if you could arrange a particular time for collection with any courier
19/11/12
No comment left by this customer.
19/11/12
i missed the 1st collection scheduled by a few minutes. The courier should have telephoned me
19/11/12
No comment left by this customer.
19/11/12
Parcel not delivered on time, no card left for my client. He had too ring local depot to track down delivery.
19/11/12
exelent service will u very soon
19/11/12
Brilliant service as always :)
19/11/12
Excellent service and excellent price, i wil certainly use you again!
19/11/12
Thanks very much.
No comment left by this customer.
19/11/12
Very good, efficient and cost effective service, I will use again.
19/11/12
No comment left by this customer.
19/11/12
quick and concise as expected. well done.
19/11/12
No comment left by this customer.
19/11/12
Very good service, thank you.
19/11/12
Thank you. This was a large heavy item 20KG collected and delivered on time for less than £20! Can't ask for more than that!
19/11/12
all good no comment needed
19/11/12
excellent service will use again
19/11/12
Slot was 08:00-18:00 waited in ALL DAY, called at 17:00 to be told it would be after 18:30 when I would be out. Disappointing & frustrating.
19/11/12
Our Response: On behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
quick good value..would use again x
19/11/12
No comment left by this customer.
19/11/12
Two out of three parcels not delivered!
19/11/12
Used Parcel Monkey for my collection and delivery. Great service! Used Night Freight company and they were efficient too! Would recommend
19/11/12
Thanks very much and it's great to read you were happy with the service provided by Nightfreight.
Can't think of any! Entirely happy with your service. Thank you from a satisfied customer.
19/11/12
No comment left by this customer.
19/11/12
Really pleased with how easy it was to arrange and collection and delivery.
19/11/12
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