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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
Price good and dcollection good. Website easy to use. Don't chamnge anything, unless bring the prices down !!!
20/11/12
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20/11/12
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20/11/12
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20/11/12
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20/11/12
Provide an AM or PM collection. Thanks
20/11/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Brilliant service and very well priced, would definately be using in the future. Paypal payments would be better though
20/11/12
only had one option , citylink on both my orders. I thought it picked best price front a variety of couriers.
20/11/12
TOP CLASS SERVICE :)
20/11/12
Your tracking system is very poor. There is no info as to where the package is where as other couriers track items at each stage
20/11/12
great service, quick postage, lower prices, overall good, would highly recommend
20/11/12
my item has not been delivered and your web site wont let me track it. i fear it is lost and am unable to communicate with anyone directly.
20/11/12
Our Response: Please use our online "support" section which can be found in your dashboard. This is the quickest way to communicate with us and will result in a fast resolution to your problem.
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
all excellent
20/11/12
Collection wasn't made on the designated day even though I stayed home from 08.00 until 18.00 - very frustrating!
20/11/12
No comment left by this customer.
20/11/12
I thought the service was excelent, I have another parcel to send but unfortunately a bit small to warrant min cost. Will defo use again thx
20/11/12
No comment left by this customer.
20/11/12
It was ok.
20/11/12
No comment left by this customer.
20/11/12
.
20/11/12
Item still not delivered. You keep emailing me for the delivery address and phone no, - have supplied twice! Will never use you again
20/11/12
No comment left by this customer.
20/11/12
No comment left by this customer.
20/11/12
Not bad but price was same as Royal Mail once insurance paid.
20/11/12
But how much would Royal Mail cover the item in question for?
Cheap, easy to use and understand and excellent service
20/11/12
great service to europe again thanks
20/11/12
Excellent service and prices
20/11/12
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
I was very impressed with speed of collection and delivery . No complaints a great experience
19/11/12
No comment left by this customer.
19/11/12
An excellent fast efficient service will definitely use again
19/11/12
Totally amazing service, and a 3rd of the price the post office were to charge ! Well done highly recommended. Thank you
19/11/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/11/12
No comment left by this customer.
19/11/12
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