We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
very fast and excellent service
25/12/12
Courier didn't turn up on time. Only 1 day later and after several phone calls.
25/12/12
everthing was great I will be using you agai next year, merry christmas to you all and a prosperous new ysar!
25/12/12
And a Happy Christmas to you too!!
No comment left by this customer.
25/12/12
No comment left by this customer.
25/12/12
Not happy in the slightest!! Left instructions to collect in specific place and courier left a card! had to subsequently travel to Crawley
25/12/12
Thank you for an excellent service.
25/12/12
No comment left by this customer.
25/12/12
Good price, delivered on time. Better if I could bring parcels to a depot at a set time instead of waiting at collection address all day.
25/12/12
No comment left by this customer.
25/12/12
No comment left by this customer.
25/12/12
No comment left by this customer.
25/12/12
Item collected on time - email communication v.good - delivered in good time - would definitely use again
25/12/12
Very easy to use and efficient.
25/12/12
super!!!
25/12/12
The Parcel was collected promptly and delivered and put in my sister's shed which was safe and dry. Many Thanks
25/12/12
Awesome service, super easy, super cheap. I will be back
25/12/12
First time using the service and most impressed!
25/12/12
Thank's very much for making your first booking with us.
Boxes should have been 24hr delivery, but arrived 5 days later!!! Thanks to Courier.
25/12/12
No comment left by this customer.
25/12/12
Very good service, delivered on time
25/12/12
Carrier received shipping order 4 days late. Had to pay extra to deliver on time
25/12/12
Fast and friendly. Can't fault the service.
25/12/12
Parcel wasn't delivered before Christmas despite choosing next day delivery from CityLink on 18th December
25/12/12
No comment left by this customer.
25/12/12
Excellent, no problems
25/12/12
Exceptionally fast and reliable service, I certainly recommend.
25/12/12
Collected promptly and delivered promptly .. thankyou very much
25/12/12
You charged me for parcel not document and it still hasn't arrive.
25/12/12
reliable as always. excellent service.
25/12/12
Very impressed
25/12/12
i was very upset because when my parcel was deliverd it was smashed to pieces,so not happy at all.
25/12/12
very pleased with the Service, good value will use again.
25/12/12
No comment left by this customer.
25/12/12
My parcel should have been delivered by the 21st of dec. latest, and has still not arrived! I would be grateful if this would hapen soon!!!
25/12/12
Always an exceptional service, not sure you could improve it.
25/12/12
Had a collection issue but was partly to blame, despite this, a great price and quick delivery despite the busy time of year.
25/12/12
They didn't another courier at all.very bad no more
25/12/12
Excellent service, for the first time a company has delivered my parcel when it stated.will defo be using again.
25/12/12
No need to improve excellent thank you
25/12/12
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