We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Very easy and stress free way to send my parcel. Many thanks
25/03/13
Reliable with reasonable prices - very pleased again
25/03/13
Fantastic news and if you are pleased then we are pleased :-)
All worked perfectly, picked up and delivered as promised, and at very reasonable price.Thankyou.
25/03/13
always room for improvement !!
25/03/13
You are so right and we will always try to do it.
Adequate
25/03/13
no feedback. customer got parcel, was collected on time. all good!
25/03/13
Superb service, thankyou. Very easy to track parcel. Will definitely use again
25/03/13
No comment left by this customer.
25/03/13
The gentleman who came to collect knew precisely what was to be collected and what to do.
25/03/13
I was very inpressed with my latest ParcelMonkey shipment. They will continue to be my favourite carrier.
25/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
25/03/13
No comment left by this customer.
25/03/13
No problem with the service at all
25/03/13
delivery guy was friendly and polite. service was good will defo use again
25/03/13
No comment left by this customer.
25/03/13
No comment left by this customer.
25/03/13
Always you guys!!
25/03/13
No comment left by this customer.
25/03/13
City Link arrived next day to collect as planned. Delivered the following day. Great service.
25/03/13
No comment left by this customer.
25/03/13
Would have rated "very good" if some indication of pickup time was given, but on the whole - great!
25/03/13
As usual excellent service 5* would recommend to everyone!
25/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
25/03/13
Your driver arrived 24 hrs late. I was told that he called and left a card - this is a lie - someone was home ALL day.
25/03/13
Our Response: I am sorry to read that. They are not our drivers but if you contact our online support team via your account they will look into this for you with the help of the courier concerned.
No comment left by this customer.
25/03/13
No comment left by this customer.
25/03/13
Had costomer ringing ask were it is night freight say they had no delivery address but they did have
25/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
simple and cheap just what you need ! worked for me without any problems. defo recoomend them!
25/03/13
Thank you and it's great to see you will be recommending us.
picked up and delivered as promised - on time and cost effective - well done
25/03/13
Good job on both!
25/03/13
Cheers :-)
Very good service. Good price
25/03/13
Excellent service as always keep it up! Only improvement you could make is an estimated collection time?
25/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
fine, thanks
25/03/13
driver collecting parcel went above and beyond to help after we had an issue printing the label. will use again!
25/03/13
Great news, thanks very much.
So far so good!
25/03/13
would like the option of collection on the day of booking
25/03/13
No comment left by this customer.
25/03/13
we were very pleased with the servise you provided c&a sydenham
25/03/13
Cheers C&A Sydenham.
I was pleased that the price for 2 items was little more than I expected for 1 item. Collection and deliver all went very smoothly.
25/03/13
No comment left by this customer.
25/03/13
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