We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
simple to use use pick up on time tracking good delivery on time
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
Very Disappointed , was down for a tues pick up , it didn't get picked up till thurs !!!!!
23/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
23/03/13
Prompt excellent service delivered next day as stated
23/03/13
Very fast,very cheap,very friendly....perfect!everytime again!
23/03/13
No comment left by this customer.
23/03/13
I thought it was brilliant and cheap and very efficient, for £19, considering I was quoted up to £100 by van couriers!
23/03/13
Fantastic news, Thanks very much.
your description of the service states 2 days delivery, but 5 days later and still stuck in International Hub
23/03/13
Our Response: Our transit times are taken from the couriers themselves. However please accept our apologies for this delay.
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
No comment left by this customer.
23/03/13
no comment
23/03/13
Good easy to follow website. Prompt response.Very happy with service.Will definitely use Parcel Monkey in the future.
22/03/13
Thank you very much.
excellent service/very quick careful delivery/the driver was polite and curtious/we will certainly use parcel monkey again
22/03/13
Fantastic news :-)
very good service, driver superb
22/03/13
I sent a parcel to Gibraltar and it took a week before it even left the uk when I asked you about it you said there was nothing you would an
22/03/13
Our Response: The shipment in question was picked up from Leeds last Friday and delivered to Belfast the following Monday!!
no comment
22/03/13
no comment
22/03/13
At parcel monkey you should start by trying to collect and then delivering parcels, your sevice is a joke!
22/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
no comment
22/03/13
Excellent service and delivered within said timescales to Slovenia. Highly recommended and will be using again. Thanks
22/03/13
Thank you and it's great to see you will be recommending us.
no comment
22/03/13
a1 service, faultless.
22/03/13
no comment
22/03/13
Always Excellent service thank you
22/03/13
No comment left by this customer.
22/03/13
No comment left by this customer.
22/03/13
Cannot inprove- Brilliant Price -Parcelfoece collected on time ,delivered on time.What more could one ask for ?
22/03/13
Excellent service, will recommend you use them
22/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/03/13
Awful service. Parcel wasn't collected for 2 days after it should meaning i lost 2 days pay as I had to stay home WAITING for collection.
22/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the failed collections and we will speak with them.
No comment left by this customer.
22/03/13
all good ta
22/03/13
No hassle, no issue delivery smooth transaction
22/03/13
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