We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Impressed with the service
19/03/13
Picked as as promised and delivered next day. Very good service and top value.
19/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
19/03/13
Simple to use and a good service.
19/03/13
There isn't much I can say as I was really pleased with the service thanks
19/03/13
Paid for next day delivery as needed urgent, not collected on day of arrangment, caused great inconvenience. Dissapointed
19/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
19/03/13
Excellent service yet again. Keep up the good work driving the prices down but retaining a first class service. I recommend PM. To all
19/03/13
Thanks Sanj ;-)
I found your service extremely efficient, no hassle, straight forward and parcel uplifted and delivered as promised.. 10/10
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
great service thanks
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
excellent service. Cannot fault it.
19/03/13
very good thanks
19/03/13
No comment left by this customer.
19/03/13
easy to place an order, efficiency and punctuality
19/03/13
No comment left by this customer.
19/03/13
Good prompt service, will use again as we are moving to Portugal and will need items sent to us in the future.
19/03/13
paecel has not been delivered yet and Courier cannot tell me where it is
19/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
if you can let know roughly at what time youll pick up the package that would make the service perfect
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
super quick collection, excellent tracking info off City-Link 5*, delivered within 22 hrs, amazing
19/03/13
No comment left by this customer.
19/03/13
Very simple process and collected/delivered the item on time. Many thanks
19/03/13
very cheap, easy to get quote
19/03/13
No comment left by this customer.
19/03/13
The driver was excellent, he was in my area at approx 1.00 and telehoned ahead to give an ETA, and make sure we wuldnt all be out at lunch.
19/03/13
Great news, thanks very much.
As ever, C/L arrived in excellent time and got my package to the other end of the country the next day. Brilliant, thank you
19/03/13
Item arrived damaged and 2 days late.
19/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
The service would be easier and used more if you could get the contact details of the courier on the day of collection & delivery
19/03/13
FIRST TIME USING THE SERVICES WILL DEFIANTLY USE AGAIN
19/03/13
Thank's very much for making your first booking with us.
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
Reliability is paramount. Speed can cause mishandling!! Competitive rates always welcome
19/03/13
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