We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Courier never showed on collection day. Packages were delivered late.
18/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
very good was impressed but just would of liked to have received a tracking number to track the parcel
18/03/13
Everything was spot on, really happy with service and efficiency. :-)
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
goods service
18/03/13
brillilliant when are you going to starting accepting paypal !!!!!!!!!!!!!!!!
18/03/13
We do for some of our services.
Collected the next day I ordered, and delivered the following day. Can't get any better than that. :)
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
Very impressed with the ease of service. Will use again. Many thanks.
18/03/13
Just a really easy to use service. The onlky
18/03/13
DONE AS EXPECTED
18/03/13
very good polite service would use again, thank you
18/03/13
No comment left by this customer.
18/03/13
Fantastic price
18/03/13
Did not pick up parcel when expected, resulting in parcel being 3 days late. Extra hassle with reprinting and lableing.
18/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
First parcel - contents damaged.
18/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
No comment left by this customer.
18/03/13
Great service!
18/03/13
VERY PLEASED WITH SERVICE. VERY POLITE AND HELPFUL DRIVER.
18/03/13
Very reliable service. Best deals given with plenty of notice to what is happening with your orders. Thanks excellent company
18/03/13
Easy to book, collected on time. Easy to track.. Delivered onetime. Hassle free experience. Will be using again.
18/03/13
No comment left by this customer.
18/03/13
excellent service and good value for money
18/03/13
Thank you very much.
Superb service - no improvement required!
18/03/13
Great service, could only be better if a collection time was given
18/03/13
sent car trim with Courier and the customer had it in ten bits broken to bit dont know if it was in the van or outside but you are all ok
18/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
great service and will use again...
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
No comment left by this customer.
18/03/13
Great service thanks.
18/03/13
Cheers :-)
No comment left by this customer.
18/03/13
Good value for money and prompt delivery
18/03/13
No comment left by this customer.
18/03/13
Very good affordable service 5 stars!
18/03/13
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