We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
18/03/13
Reliably collected but not sure about Dx
18/03/13
very fast very good
18/03/13
Parcel not collected due to weather but no correspondence apart from that excellent
18/03/13
nothing in particular
18/03/13
thanks!
18/03/13
Thank you very much.
top service
18/03/13
No comment left by this customer.
18/03/13
simple to use, perfect result, thanks
18/03/13
never a problem
18/03/13
parcel has not arrived (i understand it has been smashed in transit and i have no view of where it it). How do i claim this on insurance?
18/03/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team via your account who will help you with your claim.
No comment left by this customer.
18/03/13
i can never fault parcel monkeys service 5 stars everytime
18/03/13
Thanks very much.
Will use again
18/03/13
as always the service supplied was without question. Well happy and well done!!
18/03/13
Quick, Easy and competitive
18/03/13
No comment left by this customer.
18/03/13
Just superb service and very reliable.
18/03/13
care must be taken how parcels are handled as too may damages
18/03/13
I was extremely impressed with the speedy delivery, great prices, definately use your service the next time I have a parcel to deliver
18/03/13
Fantastic news, Thanks very much.
very good
18/03/13
No comment left by this customer.
18/03/13
no comment
18/03/13
Fantastic service, and great price, many thanks
18/03/13
Thank you very much.
I am a regular customer and find them very good but the recent price increase may make me start to look elsewhere.
18/03/13
Sorry we have had to pass an annual rise from the courier on to our customers but I am sure you understand that if they raise their prices then we have to raise ours.
no comment
17/03/13
greatttttttttttttt
17/03/13
no comment
17/03/13
all good so far :)
17/03/13
We love u xx
17/03/13
And we love you too xx
Tracking of parcel was rubbish non existent wasnt worth having tracking facility
17/03/13
Our Response: The tracking looks to be working ok to me.
no comment
17/03/13
all parcels was mixed and delivered to wrong addresses , very unhappy :(
17/03/13
Our Response: But you put the labels on!!
no comment
17/03/13
Good and fast
17/03/13
No comment left by this customer.
17/03/13
Easy to use site and normally very good service, have had couple of problems with saying cart empty after filling out address details
17/03/13
collected on correct day. delivered as stated (didn't pay for guaranteed next day and was delivered day after next day)
17/03/13
great service
17/03/13
No comment left by this customer.
17/03/13
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