We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Great service and very quick
21/03/13
No comment left by this customer.
21/03/13
Fast and chip!!
21/03/13
No comment left by this customer.
21/03/13
waited all day for pickup as no time given, PF came after 5pm! Still not delivered to customer even though it is a Euro priority service
21/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Excellent service, booked it o
21/03/13
No comment left by this customer.
21/03/13
Excellent service and very good prices
21/03/13
The parcel arrived totally wrecked and smashed.I have confirmation it left fully packed and protected most of which was missing on delivery
21/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
21/03/13
fantastic service as always
21/03/13
10 out of 10 as always no complaints here
21/03/13
Thank you very much.
No comment left by this customer.
21/03/13
Parcel collected and delivered without any issues. Job well done!
21/03/13
Nice early collection with receipt all printed out ready for me. Booking process is easy too! Thank you!
21/03/13
No comment left by this customer.
21/03/13
Great service, cheep and on time, miles better than parcels2go there hopeless
21/03/13
Very happy with my first time using parcel monkey and would use again in the future
21/03/13
Booked after 5pm and got next day pick-up. Very good. Also very pleasant, smart courteous (City Link) driver
21/03/13
I coul not find an expected delivery date when I ordered this would have been helpful. The tracking delivery info was incorrect
21/03/13
No comment left by this customer.
21/03/13
excellent service will be using in future thanks
21/03/13
No comment left by this customer.
21/03/13
VERY RELIABLE SERVICE
21/03/13
No comment left by this customer.
21/03/13
top service all round !10% recomended used again an told people how good your services are
21/03/13
No comment left by this customer.
21/03/13
Prompt and on time, highly recommended
21/03/13
Thank you and it's great to see you will be recommending us.
currier didnt pick up the parcel. both parcel force and nightfeight were unresponsive in dealing with my query. i would like a call back.
21/03/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
outstanding service
21/03/13
Thank you very much.
super fast delivery! Great service
21/03/13
No comment left by this customer.
21/03/13
No comment left by this customer.
21/03/13
Collected and delivered on time
21/03/13
LOVELY DRIVER VERY FRIENDLY AND HELPFUL
21/03/13
Waited in all day for collection, only for the parcel to be collected at 18:45. Apart from that still great service
21/03/13
No comment left by this customer.
21/03/13
Always had great service - Thank you!
21/03/13
Very good service
21/03/13
Perfect everything went smoothly thanxs
21/03/13
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