We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Please ciontact me urgently to discuss the 3 parcels you arranged. 01628 824303 or email [email protected] Stefan white
27/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
All fine and easy
27/03/13
No comment left by this customer.
27/03/13
Thank you i couldn't fault your service
27/03/13
an hour time slot for delivery/collection would be brilliant!
27/03/13
So glad I found PM. I would have spent 50% more at the Post Office - Parcel delivered safely and on time. Thank you DX too
27/03/13
Our Response: So it should have been 5 stars then........lol ;-)
Extreme weather affected agreed delivery times and caused some frustration.....all sorted
27/03/13
Really impressed. By far the best price and parcel arrived really fast and totally undamaged.
27/03/13
Fantastic news, Thanks very much.
Easy to use pick up as requested
27/03/13
Really Impressed will def use again!!
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
Good experience apart fr
27/03/13
Reliable service once again, thank you.
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
It would be great to have time slots
27/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
It would be good if you could see when your parcel reached it's destination.
27/03/13
Delivery drivers are rude. dont give them 80+ deliveries in a day or they get stressed and are rude to us. This is an issue created by you.
27/03/13
No it's not as they don't work for us. They work directly for the courier companies you select at the time of booking with us.
we were missing a contact details to the parcel company so we can get more info
27/03/13
No comment left by this customer.
27/03/13
very good service. Only possible improvement woud be to be able to tell whether it was an AM or Pm collection
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
Driver could have been nicer!
27/03/13
excellent service!!
27/03/13
Simple process. Parcel collected on time within helpfully limited window. Delivered as promised. Perfect!
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
very godd delivery on time..
27/03/13
No comment left by this customer.
27/03/13
Excellent Service
27/03/13
reasonable price and very fast delviery to distant country (Sri Lanka)
27/03/13
Easy to use service, all went very smoothly
27/03/13
better looking driver
27/03/13
Our Response: Very good!!
Right good. Will be using all the time.
27/03/13
I was never sent the label to place on the package. When I rang the company they said they hadnt received the order
27/03/13
Our Response: The courier you selected provide the label.
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
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