We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,864 reviews.
3rd Parcel ive sent using ParcelMonkey! Excellent service and has always arrived on time!!
24/03/13
it would be beter if i could drop a parcel off at parcel force rather than wait in all day for it to be picked up or a timed pick up
24/03/13
We are working on that with the courier concerned and hope to bring this to you very soon.
No comment left by this customer.
24/03/13
No comment left by this customer.
24/03/13
No comment left by this customer.
24/03/13
delivered within the specied time frame.
24/03/13
No comment left by this customer.
24/03/13
would be good if you could advise when parcel delivered. your advert prices do not match quote prices either!!!!!!!
24/03/13
Our Response: The quick quote provides a price based on the size / weight of the item in question going to a non remote location. The items value and if the postcode is classed as remote can make the price increase.
Collection on time, but no update or indication of delivery or tracking update.
24/03/13
Our Response: Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Low costing delivery, and simple website interface. A++++
24/03/13
Easy site to navigate & find what you want, very pleased with service
24/03/13
No comment left by this customer.
24/03/13
Estimated times of collection would be very useful - even just a 4 hour window
24/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
24/03/13
No comment left by this customer.
24/03/13
No comment left by this customer.
24/03/13
Best rate for quick Euro delivery. Very happy.
24/03/13
If you'r very happy then we are very happy too :-)
No comment left by this customer.
24/03/13
Fast delivery good services
24/03/13
3 parcels out of three arrived as scheduled. Thank You. Great service
24/03/13
Great service everytime.
24/03/13
Good service a + though would be letting u know a morning or afternoon collection etc.
24/03/13
Unfortunatly the item arrived broken so i am just waiting to find out whst i do from here as ive been told it was insured for. £50???
24/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
GREAT SERVICE
24/03/13
Stop emailing me for feedback and please post this review!
24/03/13
Our Response: Well there is your review and you don't have to respond to the feedback request if you don't want to.
No comment left by this customer.
24/03/13
Great service, pick up and drop off is fab. I'd use you again. Thanks
24/03/13
Thank you very much.
Parcel was delivered, but I only know that from my Ebay customer leaving me feedback. Your on-line tracking is inefficient and useless
24/03/13
Because I couldn't fine the information I needed.
24/03/13
Great service, have used Parcels2Go in the past but on this occasion they wasn't competitive,so gave Parcel Monkey a go and they didn't fail
24/03/13
Fantastic news and thanks for making your first booking with us :-)
No comment left by this customer.
24/03/13
Brilliant!!!
24/03/13
No comment left by this customer.
24/03/13
No probs with Parcel Monkey, but DREADFUL services Courier. Parcel miss delivered, opened and eventually delivered 5days late!
24/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
excellent service
24/03/13
No comment left by this customer.
24/03/13
thank you it was very well organised and fast
24/03/13
Great service as usual. Thank you.
24/03/13
No comment left by this customer.
24/03/13
ABSOLUTELY DELIGHTED, VERY EFFICIENT GREAT ABROAD POSTING SERVICE. SO CHEAP MANY THANKS.
24/03/13
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