We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
always reliable and an economical way to send paecels.it is so hassle free
10/04/13
No comment left by this customer.
10/04/13
great service as ever, thank you!
10/04/13
Great service
10/04/13
please always specify the pick up time by indicating am, noon or pm. This would allow. customer to make a choice of when to come for pick up
10/04/13
really fast and good service many thanks
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
make sure the pick up courier smiles! :)
10/04/13
:-)
prompt and efficient - thank you.
10/04/13
No comment left by this customer.
10/04/13
Your service was excellent - communication superb. Will certainly use you again
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
Good
10/04/13
Fantastic service. If there was a way of allocating collection slots (even am or pm) would help with waiting around
10/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
my item was not collected on the day it was supposed to be and still has not been collected. I am not happy at all
10/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Yes was all good A***** thanks
10/04/13
Splendidly simple and efficient!
10/04/13
Great service in conjunction with City Link, Thanks
10/04/13
No comment left by this customer.
10/04/13
good price easy to use no problems.i like it :-)
10/04/13
No comment left by this customer.
10/04/13
it is heartening to find your collection performance has improved greatly since first using your service- maybe just had a nobhead driver.
10/04/13
No comment left by this customer.
10/04/13
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10/04/13
No comment left by this customer.
10/04/13
Very quick, very reasonable price, impressed
10/04/13
excellent service. parcel arrived next day in as sent condition
10/04/13
No comment left by this customer.
10/04/13
A PLEASURE TO DEAL WITH
10/04/13
the service from start to finish was fantastic & good value too thank you
10/04/13
Web site is invariably very slow to respond. Usually takes around 10 seconds wait between pages.
10/04/13
very good service
10/04/13
Great service, very happy and will use again.
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
