We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Would be nice to get a rough idea of when the courier would be collecting the parcel.
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Very fast and reliable
26/03/13
Always great service :)
26/03/13
No comment left by this customer.
26/03/13
Again just Brilliant,log on pay package collected/delivered am very happy and looking forward to useing again very soon Excellet Service AA
26/03/13
Faultless
26/03/13
Fantastic service as usual very impressed. Highly recomend Parcel Monkey every time
26/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
26/03/13
Very good. Very happy.
26/03/13
i missed the first (very early) collection but the driver came back that same day, 1st rate service. to be recommended.
26/03/13
Great news, thanks very much.
just had someone on the phone saying he didnt get his goods.dx picked these goods up ref 050073751GB.your ref 1781203
26/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
Brilliant, impressed with smooth, speedy delivery!
26/03/13
No comment left by this customer.
26/03/13
The only thing I would say is would have been nice to have a time slot like morning or afternoon as I did have to wait in all day
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
I'm amazed, first class collection and delivery next day,----all at the right price. Thanks, John Featherstone.
26/03/13
Cheers John.
Great and smooth service
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
perfect service
26/03/13
the courier did not turn up!
26/03/13
Our Response: According to the tracking the item was collected and delivered and signed for by 'TRICKETT' at 12:55 on Thursday 21st March.
take of the paypal charge put it at something small like 5p fixed?
26/03/13
But that would impact on those that don't want to use PayPal.
Excellent service and price
26/03/13
Highly Recommended - Top Class Service
26/03/13
Thank you very much.
Excellent service
26/03/13
Perfect service.Thanks
26/03/13
No comment left by this customer.
26/03/13
I found it extremely easy to find the right courier and pick up and delivery was practically instantaneous. Highly recommended service.
26/03/13
Thank you and it's great to see you will be recommending us.
Very good dervice
26/03/13
I like your service
26/03/13
And we like your orders ;-)
No comment left by this customer.
26/03/13
Would be nice to be able to specify a pick up time on Night freight, even it was am or pm
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
26/03/13
Very pleased with your service, thank you
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
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