We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Good service a + though would be letting u know a morning or afternoon collection etc.
24/03/13
Unfortunatly the item arrived broken so i am just waiting to find out whst i do from here as ive been told it was insured for. £50???
24/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
GREAT SERVICE
24/03/13
Stop emailing me for feedback and please post this review!
24/03/13
Our Response: Well there is your review and you don't have to respond to the feedback request if you don't want to.
No comment left by this customer.
24/03/13
Great service, pick up and drop off is fab. I'd use you again. Thanks
24/03/13
Thank you very much.
Parcel was delivered, but I only know that from my Ebay customer leaving me feedback. Your on-line tracking is inefficient and useless
24/03/13
Because I couldn't fine the information I needed.
24/03/13
Great service, have used Parcels2Go in the past but on this occasion they wasn't competitive,so gave Parcel Monkey a go and they didn't fail
24/03/13
Fantastic news and thanks for making your first booking with us :-)
No comment left by this customer.
24/03/13
Brilliant!!!
24/03/13
No comment left by this customer.
24/03/13
No probs with Parcel Monkey, but DREADFUL services Courier. Parcel miss delivered, opened and eventually delivered 5days late!
24/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
excellent service
24/03/13
No comment left by this customer.
24/03/13
thank you it was very well organised and fast
24/03/13
Great service as usual. Thank you.
24/03/13
No comment left by this customer.
24/03/13
ABSOLUTELY DELIGHTED, VERY EFFICIENT GREAT ABROAD POSTING SERVICE. SO CHEAP MANY THANKS.
24/03/13
The parcel was collected when promised, still awaiting acknowledgement from the addressee
24/03/13
Excellent collection and delivery service, however I would like to see some 'proof of collection' form for the person collecting to sign.
24/03/13
Great service great prices
24/03/13
Thank you very much.
You need to give customers an accurate quote! I quoted my buyer a price of £12.62 the actual was over £22! I lost money due to it!
24/03/13
Our Response: The correct price is always displayed as you go through the payment process. The quick quote is simply that as full postcodes etc can make a big difference if they are considered remote locations by the courier selected.
another good service no problems
24/03/13
No comment left by this customer.
24/03/13
No comment left by this customer.
24/03/13
most satisfied with the service - will definitely use again
24/03/13
Fantastic news, Thanks very much.
Efficient and quick service.
24/03/13
could set up time when come to pick up parcel and also you should have a contact number so people can phone.
24/03/13
Great service, gret cost.
24/03/13
Everything worked exactly as it should. Delighted!
24/03/13
And we are delighted that you are delighted :-)
Collection was made on the Day Booked & Delivered Very Quickly.(Not NEXT DAY Due to Weather) But Poor Tracking Details was an Issue.
24/03/13
Fantastic news!!
Brilliant - great value, extremely convenient and fast, will def. use again, and recommend!
24/03/13
Thank you and it's great to see you will be recommending us.
tracking service with DX is too basic and no information was given about which day of the two my parcel was due.
24/03/13
Fantastic service as always
24/03/13
Thank you very much.
Fast cheap efficient!! AAA++++++
24/03/13
Everything went very smoothly. Well done.
24/03/13
Tracking details a little vague, more info would help
24/03/13
Very good service...as always
24/03/13
Everything as promised, a very slick operation
24/03/13
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