We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Great service!
20/03/13
Good budget way of sending items and knowing they'll get there. Happy with service so far!
20/03/13
On time and on budget. A*
20/03/13
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
PERFECT
20/03/13
You insist on stout packaging. My 10 stacking chairs couldn't be - plastic sheet used. Nightfreight accepted this wrapping, thank goodness!
20/03/13
No comment left by this customer.
20/03/13
Very good service. Arrived promptly and on time. Only area for improvement: more specific pick-up time slots would be better.
20/03/13
Excellent service
20/03/13
Collected on time. Answered a query promptly, and carrier delivered within timescale advertised.
20/03/13
As usual a very good service from collection to delivery.
20/03/13
Fair price and speedy delivery. Some indication of likely collection time would be useful.
20/03/13
Very good, easy service overall. Some guidance on collection time would have been better still. Will use again without hesitation. Thanks.
20/03/13
Great service, fast delivery, helpful drivers. Would have been good to know roughly what time to expect delivery though. Otherwise brilliant
20/03/13
No comment left by this customer.
20/03/13
No problems, great service
20/03/13
excellent service - thank you
20/03/13
fast ever
20/03/13
Courier didn't phone,want my money back from parcel monkey as used Royal Mail,can I have a refund.07759511142 call me
20/03/13
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Couldnt improve it !! Bloody Brilliant !!
20/03/13
DX service is quite poor, with delivery always later than 2 days, and one day they did not collect on the day they should've.
20/03/13
Excellent service - very impressed
20/03/13
I was very impressed with the service your company offered. It represented fantastic value for money too! Brilliant, many thanks
20/03/13
GOOD THANKS
20/03/13
ABSOLUTLEY FANTASTIC SERVICE, will definetely use again and recommend to others, parcel picked up and delivered with 24 hours, 5* service
20/03/13
Parcel Monkey were the cheapest quote for a heavy parcel. They picked it up Friday (a day late) but delivered it Monday. Overall good
20/03/13
Prompt, professional, competitively priced.
20/03/13
Everything was ok, however i requested an AM collection and the courier didnt turn up until 2.30PM
20/03/13
No comment left by this customer.
20/03/13
the info on the delivery time on your site is hardly ever correct, the service says 2-3 days but it's at least5 days.
20/03/13
Our Response: The transit times displayed are taken from the couriers advertised transit times.
Let me pay with PayPal...! Great portal otherwise. So easy to use!
20/03/13
You now can if you like for some of our services.
Good reliable service and reacted to my items not being packaged together and delievered with no complaints. Thanks PM
20/03/13
No problem and thank you very much for your booking.
No comment left by this customer.
20/03/13
No comment left by this customer.
20/03/13
Brilliant service as usual!
20/03/13
Thank you very much.
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