We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
27/03/13
thanks
27/03/13
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
no complaints, thanks.
27/03/13
efficient as always - does what it says !!
27/03/13
great communication via email, easy access to invoices and lables
27/03/13
sometimes difficult to book pick up due to-time out-.
27/03/13
Excellent service!
27/03/13
No comment left by this customer.
27/03/13
arrived on time
27/03/13
No comment left by this customer.
27/03/13
Sounded too good to be true but was actually even better. Exceeded all expectations. Superlative, capital SUPER!
27/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
good
27/03/13
No comment left by this customer.
27/03/13
A few less mouse clicks to arrange things would be an improvement. Otherwise excellent service.
27/03/13
reliable fast
27/03/13
No comment left by this customer.
27/03/13
A very efficient & easy service.
27/03/13
From the courier who picks up, who is always pleasant to the time it takes to deliver I am totally pleased with both parcel monkey, city lin
27/03/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
27/03/13
Picked up and delivered promptly. Very pleased with the service Tracking needs some improvement though.
27/03/13
Picked up and delivered promptly. Very pleased with the service Tracking needs some improvement though.
27/03/13
No comment left by this customer.
27/03/13
Excellent no problems
27/03/13
No comment left by this customer.
27/03/13
Fantastic service,i can know get parcels delivered or picked up at a very resonable cost,Thanks Michael.A++++++++++++++
27/03/13
Cheers Michael :-)
Good service
27/03/13
Great website, easy to arrange and parcel were picked up and delivered as promised. Thanks.
27/03/13
Excellent, easy to use and efficient!
27/03/13
Pleasant competant drivers! Fast deliveries! In general...excellent service! Thank you!.
27/03/13
Cheers :-)
easy to use, will use again
27/03/13
Never received the item..After I called the company I've been told that the courier left it in the front carden,worst courier services ever
27/03/13
No comment left by this customer.
27/03/13
item was delivered next day, i will never use royal mail again, thanks.
27/03/13
No comment left by this customer.
27/03/13
Paid for two parcels to be collected. They were clearly addressed, but some how you sent them to the wrong destinations!! Very Poor!!
27/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you with the help of the courier concerned.
Picked up and received promptly. Thank you
27/03/13
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