We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Great as ever and cheaper than the competition!!!
26/03/13
Very poor communication excessive charges with no real conformation of why terrible
26/03/13
excellent price and quick collection and delivery. five star service
26/03/13
very good service.!! A ++
26/03/13
Collected at 1045, delivered by 1130 next day. Excellent.
25/03/13
Fantastic news!!
Very good
25/03/13
The Courier failed to pick up the parcel on scheduled day and only after few phone calls it was picked up the following day.
25/03/13
No comment left by this customer.
25/03/13
Only bad feedback is no tracking available for night freight, which isn't told at time of ordering. The rest of the process was perfect.
25/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
25/03/13
Quick and easy
25/03/13
very good service and will definitely use you again.
25/03/13
very happy with the service, no problems at all
25/03/13
excellent service
25/03/13
well done!
25/03/13
No comment left by this customer.
25/03/13
Good value for money.
25/03/13
No comment left by this customer.
25/03/13
Great next day delivery service however your insurance could be cheaper. Still very very satisfied.
25/03/13
Quick, simple and excellent service!
25/03/13
Good-ish price, only down side was the tracking of the package but that was down to courier. But yes will use you again.
25/03/13
No comment left by this customer.
25/03/13
No comment left by this customer.
25/03/13
Collected from my porch and delivered very promptly~ many thanks
25/03/13
No comment left by this customer.
25/03/13
Item arrived smashed into pieces, therefore had to issue refund to the buyer! Box was wrapped in "Fragile" tape! No care for the parcels!!!
25/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
great service as always:)
25/03/13
easy to use, cheap, excellent service, big thanks
25/03/13
Excellent service very friendly drivers
25/03/13
An excellent,easy to use set up-thanks.
25/03/13
very impressed at speed of collection and delivery will certainly use again
25/03/13
Good service as always
25/03/13
quite happy with the service so far
25/03/13
£16 Cheapest option avaliable - first time using the courier and arrived fine - parcelforce wanted £55 !
25/03/13
Fantastic news and thanks for making your first booking with us :-)
You made the process easy, convenient and pleasant. No problems. Thank you. :)
25/03/13
A great service and easy to use website.No problems at all.City Link collected item when arranged and delivered it next day.
25/03/13
Asking for feedback when you have failed to deliver the package is just rubbing salt in,
25/03/13
Our Response: Tracking shows the item was delivered and signed for by 'THERESA' at 09:03 on Wednesday 20th March.
easy to use and good price for item sending. many thanks will use again
25/03/13
No comment left by this customer.
25/03/13
Absolutely no problems, you were fast, efficient an dwe would certainly be using your service again, thank you
25/03/13
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