We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Thank you great painless service as always spot on A +
10/04/13
You could provide a collection time frame. I waited in all day for an item to be collected. It was eventually picked up at 4.30pm.
10/04/13
We can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
10/04/13
No comment left by this customer.
09/04/13
Excellent, Reliable Service. Good price, Highly recommend
09/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
great service keep it up
09/04/13
Very satisfied with service. However would have liked parcel to be deivered in to persons hands.
09/04/13
In most cases it will be.
Brilliant! Nothing matches Parcel Monkey. The man who came to pick up the parcels was very polite and efficient. We'll use you again. Great!
09/04/13
No problems and easy to use website
09/04/13
No comment left by this customer.
09/04/13
ON THIS OCCASION, VERY RELIABLE, PROMPT COLLECTION & DELIVERY, MUCH APPRECIATED
09/04/13
Excellent service my first parcel picked up and delivered without a hitch although my second parcel was cheaper at the post office
09/04/13
Our Response: But you do have to go all the way to the Post Office where as we come to you ;-)
No comment left by this customer.
09/04/13
i have never used a courier service before and i have to say that i was very impressed with the speed and ease of using the service, brill!
09/04/13
Thank you very much.
good service off city link as per usual
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
Brilliant service,easy reliable and not expencive!will use again,we'll done!
09/04/13
Where do I start!!!! Didn't collect parcel on due date! No contact number!! Numerous emails in answered!! Ignore this all you like! POOR!!
09/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
As always a trouble free collection and delivery
09/04/13
Fantastic service.....2 day delivery as stated...would use again!
09/04/13
Really pleased with service. No collection guide time very disappointing as mother to 6mth old home all day until 3.20pm was no fun!!
09/04/13
No comment left by this customer.
09/04/13
First Class, Once Again !!! 5*****
09/04/13
No comment left by this customer.
09/04/13
Excellent sevice, Parcel offers good the best value for money for top end and reliable couriers companies, Like city Link, DHL, parcelforce
09/04/13
Good! Picked up when requested and delivered when requested. Good job lads!
09/04/13
great as always ;)
09/04/13
Our Response: So it should have been 5 stars then!! ;-)
Very good service, thank you
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
Very professional
09/04/13
Excellent service
09/04/13
very good
09/04/13
thursday collection booked. Finally picked up tuesday. No phone calls to suggest driver had attempted collection. Parcel still not delivered
09/04/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
09/04/13
Fabulos service
09/04/13
