We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
I was impressed with your services as I send large but not heavy parcels and few firms deal with them. Your insurance cover was reasonable
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Parcel has now been successfully delivered but courier didn't arrive on the stated day to collect. Unclear how to contact them
28/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
28/03/13
great servis
28/03/13
Exceptional as always....Parcel Monkey for me every time!
28/03/13
all good,parcel picked up lunch time, delivered to customer in perfect condition next day.
28/03/13
That's great news, thank you very much.
good service
28/03/13
Booking was simple, collection on time, delivery the next day, as promised, at very competative rates. Job well done.
28/03/13
Cheers :-)
No comment left by this customer.
28/03/13
1st Class service as usual A+++++
28/03/13
No problem picked up in morning
28/03/13
No comment left by this customer.
28/03/13
arranged city link courier, driver collected - was helpful and explained process, package arrived to destination safely next day.
28/03/13
That's great news, cheers.
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
excellent service, more detail about the international shipping requirements (proforma invoice etc) before booking would have been useful
28/03/13
Excellent service, will continue to use in the future
28/03/13
Fantastic news, Thanks very much.
I waited in all day for my items to be picked up and no one showed I rang up and was told that know one answered the door which is rubbish
28/03/13
No comment left by this customer.
28/03/13
No comment left by this customer.
28/03/13
Excellent service, fast and on time, definitely use it again. Highly recommended.
28/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/03/13
order was easy and everything ran smoothly cheers
28/03/13
Great service!
28/03/13
Excellent despite the snow managed to collect early on
28/03/13
No comment left by this customer.
28/03/13
All OK
27/03/13
Easy to use online booking and tracking, efficient and cost effective! Overall, fabulous service, thank you.
27/03/13
And a big thank you for booking with us :-)
No comment left by this customer.
27/03/13
No comment left by this customer.
27/03/13
very disappointed 3 days late for collection, nobody wanted too sort the problem, i kept getting passed from pillar to post!!!!
27/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
worked really well. Thank you.
27/03/13
You did what you were meant to do.
27/03/13
Yet again arrived ahead of schedule, great company and a very satisfied returning customer!!!
27/03/13
No comment left by this customer.
27/03/13
I found the service to be excellent, first time used and will definately use again. Nothing negative to say.
27/03/13
Thank's very much for making your first booking with us.
Very easy to use, courier collected when expected
27/03/13
No comment left by this customer.
27/03/13
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