We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
Brilliant as always
19/03/13
good service,easy to use,priced right,will use again
19/03/13
stunning performance
19/03/13
Very good service, easy and straightforward to use and it saved me loads of money too! Brilliant.
19/03/13
No comment left by this customer.
19/03/13
as always excellent service
19/03/13
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
Collection time was late afternoon which made me worry about it being next day, but it was delivered on time
19/03/13
Fantastic news, Thanks very much.
Use your service several times and always been a first class service thank you.
19/03/13
A complete day late with no explanation! Had to leave porch open overnight as no idea when pick up would be. Won't use nightfreight via you
19/03/13
Still not arrived in Jersey after 6 days of collection from the UK is not great at all
19/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you with the help of the courier concerned.
Very professional and speedy service thank you .
19/03/13
No comment left by this customer.
19/03/13
Had a 9ft surfboard collected from Sussex and brought to the Merseyside, insured too for under £25-bargain.
19/03/13
First class service.
19/03/13
Disappointed driver did not collect on scheduled day - said premises was closed at 10.30am. I was there from 8.45am. Not happy
19/03/13
happy with the service. thank you
19/03/13
Thank you very much.
no one collected the parcel!
19/03/13
Our Response: According to the tracking details, not only has it been collected it's also been delivered too!! Signed for by 'PRICE' at 08:35 on Friday 15th March.
No comment left by this customer.
19/03/13
Great service. Collected in time. Very helpful
19/03/13
Thank you.
NEVER GOT TO EVEN LOG IN TO USE YOU YOU ARE TO DIFFICULT WITH YOUR SECURITY USE SAME LOGIN BUT CAN NOT LOG IN SO WENT TO TNT MUCH BETTER
19/03/13
Our Response: !!!!!!!!!!!
Very happy no problems will pass u on
19/03/13
Our Response: So it should have been 5 stars then........lol ;-)
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
Item collected on the 5th march still not deliverd 19th march
19/03/13
Our Response: As the tracking shows they have been trying.
Was very quick and efficient
19/03/13
Excellent service will be using parcel monkey again and recomending your services to friends and family.
19/03/13
Thank you and it's great to see you will be recommending us.
delivered on time - insurance bit expensive though !
19/03/13
No comment left by this customer.
19/03/13
Excellent
19/03/13
No comment left by this customer.
19/03/13
It all went smoothly. Thank you very much. Will use your service again.
19/03/13
very happy with your service
19/03/13
So easy! I'll use it again
19/03/13
No comment left by this customer.
19/03/13
Excellent Service! Does exactly what it says at a fraction of the cost AND time!! Thank You!!
19/03/13
And a big thank you for booking with us :-)
No comment left by this customer.
19/03/13
No comment left by this customer.
19/03/13
Great service.. Exactly as it says on the box and good price compared to competitors
19/03/13
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