We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Same great service, thank you
10/04/13
THE SERVICE WAS EXCELLENT
10/04/13
my parcels have not been sent because you did not give me a tracking number
10/04/13
No comment left by this customer.
10/04/13
Excellent service and saved me a fortune
10/04/13
You appear to have lost my parcel. Please can i have an explanation! Found out when got this from another courier 07516994294 Please call me
10/04/13
great service,will use again.totaly recommended to others!
10/04/13
No comment left by this customer.
10/04/13
Regarding the collection of customer packages. It would be helpful to know whether this will be say bt 8-12 or 12-5pm. Otherwise pleased.
10/04/13
Online support was great as was the collection. I think it took a little longer to arrive than you said, but still only a week.
10/04/13
Usual good service, as expected.
10/04/13
excellent service, would appreciate more discounts if using your service frequently
10/04/13
On time thanks
10/04/13
The courier didn't come on the day desinated. You couldn't even locate him as his phone was apparently dead. Very poor!!!
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
perfect!thank u so much!! the parcel arrived sooner than 7 days to its destination..10 out of 10 well done:))
10/04/13
Cheap efficient service, picked up and delivered when stated
10/04/13
collected as promised, all labels provided
10/04/13
I am thrilled with the service I received from Parcel Monkey, my package arrived very quickly and unbelievable price.
10/04/13
quick delivery. great price. very much recomend it.
10/04/13
We Have just been contacted by the customer who says her parcel had been split right open and that the item bad been cracked ,that the florp
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
I've had problems in past but this consignment could not of gone any smoother. well done city Link and parcel monkey.
10/04/13
Thank you very much :-)
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
fine thanks
10/04/13
I have been trying to call you in relation to one of my parcels being damaged. Please could you call me on 07720202732 regards Scott Harris
10/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Collection perfect this time by City Link picked up at lunchtime and delivered10am following morning Excellent service at a fantastic price
10/04/13
Fantastic news, Thank you very much.
Great servcie as usual
10/04/13
No comment left by this customer.
10/04/13
Service was good and arrived in France in a short space of time. Unfortunately the box was badly damaged, but fortunately not the contents.
10/04/13
was good , but had to call to find out as didnt come to last thing
10/04/13
collected on time
10/04/13
No comment left by this customer.
10/04/13
Always very good AAAAAAAAAAA
10/04/13
Quick and easy to do, and cheaper than the Post Office!
10/04/13
That's music to our ears!!
Excellent service
10/04/13
No comment left by this customer.
10/04/13
