We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,865 reviews.
Great next day delivery service however your insurance could be cheaper. Still very very satisfied.
25/03/13
Quick, simple and excellent service!
25/03/13
Good-ish price, only down side was the tracking of the package but that was down to courier. But yes will use you again.
25/03/13
No comment left by this customer.
25/03/13
No comment left by this customer.
25/03/13
Collected from my porch and delivered very promptly~ many thanks
25/03/13
No comment left by this customer.
25/03/13
Item arrived smashed into pieces, therefore had to issue refund to the buyer! Box was wrapped in "Fragile" tape! No care for the parcels!!!
25/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
great service as always:)
25/03/13
easy to use, cheap, excellent service, big thanks
25/03/13
Excellent service very friendly drivers
25/03/13
An excellent,easy to use set up-thanks.
25/03/13
very impressed at speed of collection and delivery will certainly use again
25/03/13
Good service as always
25/03/13
quite happy with the service so far
25/03/13
£16 Cheapest option avaliable - first time using the courier and arrived fine - parcelforce wanted £55 !
25/03/13
Fantastic news and thanks for making your first booking with us :-)
You made the process easy, convenient and pleasant. No problems. Thank you. :)
25/03/13
A great service and easy to use website.No problems at all.City Link collected item when arranged and delivered it next day.
25/03/13
Asking for feedback when you have failed to deliver the package is just rubbing salt in,
25/03/13
Our Response: Tracking shows the item was delivered and signed for by 'THERESA' at 09:03 on Wednesday 20th March.
easy to use and good price for item sending. many thanks will use again
25/03/13
No comment left by this customer.
25/03/13
Absolutely no problems, you were fast, efficient an dwe would certainly be using your service again, thank you
25/03/13
Excellent service
25/03/13
Very easy and totally no drama
25/03/13
Excellent service all round.
25/03/13
No comment left by this customer.
25/03/13
You are brilliant ! Thank you
25/03/13
It was all great simple and easy .
25/03/13
No comment left by this customer.
25/03/13
excelent as ever thanks
25/03/13
was so pleased with the service very straight forward and did exactly what it said it would do
25/03/13
Great service at a great price. delivered quick.
25/03/13
Great Service, Thanks
25/03/13
Courier turned up on day of booking. All good.
25/03/13
can not fault you two day's to berlin!!! fantastic
25/03/13
yes would use again
25/03/13
No comment left by this customer.
25/03/13
great service...refunded a cancelled delivery with no problems
25/03/13
Courier let you down as didn't show up. Waited in and took me 3 calls to city link to arrange another delivery. City link were poor
25/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Easy to use, good communication excellent service will use again ,
25/03/13
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