We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,864 reviews.
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Excellent service - thank you.
26/03/13
Fast and friendly service and value
26/03/13
Simple to use great service
26/03/13
All good but I called Nightfreight, was told would arrive 9am - 6pm, arrived at 8:30am, someone was here to recieve, could have been problem
26/03/13
AN IDEA OF THE PICK UP OF AM OR PM WOULD BE NICE
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
good one thank you,,allan,
26/03/13
Our Response: !!!!!
It would have been helpful for more detail about when the courier was coming to collect.
26/03/13
No comment left by this customer.
26/03/13
Excellent. The quickest a parcel has ever reached my daughter in Australia. It arrived on the 3rd working day.
26/03/13
Easy to use website, delivery was picked up and delivered as promised. Very happy with Parcel Monkey
26/03/13
No comment left by this customer.
26/03/13
Thanks ever so much... great service and will be using again for sure. x
26/03/13
Thank you very much. xx
I found that charges were good, the pick up and delivery times were excellent, very professional and the tracking was fairly good as well
26/03/13
All went smoothly. Great price too.
26/03/13
Fab :-)
Exellent service!!!!
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Excellent service from Parcel Monkey and City Link yet again!
26/03/13
very clear and simple user experience and would recommend service to others
26/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
26/03/13
As always excellent service, delivery or collection- highly recommended, keep it up!!
26/03/13
No comment left by this customer.
26/03/13
The pushchair I sent was wrapped in 30 metres of bubble wrap and boxed but box arrived squashed and wheels were all broken and I had to repl
26/03/13
No comment left by this customer.
26/03/13
Picked up on time, delivered on time. Couldn't ask for anything more! Thank-you!
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Excellent service - only way to improve would be to give a time window for pick-up.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
COLLECTED ON NOTIFIED DATE GREAT SERVICE
26/03/13
No comment left by this customer.
26/03/13
Easy to book and fast efficient delivery service
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
great service, fast, cheap and hassle free. I will definitely use again
26/03/13
No comment left by this customer.
26/03/13
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