We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
15/04/13
You are excellent!
15/04/13
Would be good to have a time range when the driver will be collecting the item.
15/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Easy to use service, at an affordable price . . . perfect :)
15/04/13
Thank you very much :-)
Compare to other couriers parcel monkey is the best, I can recommend it with peace of mind....
15/04/13
Thank you and it's great to see you will be recommending us.
Efficient and reasonable prices!
15/04/13
Picked up and delivered as advised by City Link, their service is very goo.
15/04/13
Spot on as usual Thankyou
15/04/13
Cannot think of any ways to improve service.
15/04/13
The ONLY parcel service I would ever use. A pity I cannot use PM to pick up parcels here in Germany and have them sent to the UK.
15/04/13
make it cheaper
15/04/13
Parcels collected and delivered as promised at a very reasonable price. Website easy to use, so all good.
15/04/13
Thank you very much.
No comment left by this customer.
15/04/13
the destination postcode should NOT be compulsory, as some countries do NOT use them
15/04/13
No comment left by this customer.
15/04/13
I think it's disgusting that parcelmonkey just edit/respond to your negative feedback anyway. Appear unwilling to accept reality?
15/04/13
Our Response: We have a dedicated online support team who look into all issues raised by our customers. If we didn't then we would not have a successful business and numerous long term customers.
Fast & efficient service
15/04/13
easy web site good prices and piced up on time (wonderful)
15/04/13
Very happy at how fast my parcel was delivered at a very low price! Would recommend to others.
15/04/13
Thanks and it's great to see you will be recommending us.
Excellent service, no complaints.
15/04/13
No comment left by this customer.
15/04/13
Very good service but would like to be able to use PayPal for International services
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Excellent Service from start to finish
15/04/13
Thank you very much :-)
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Excellent service again, thank you. However I would like to see the option of choosing either printing delivery notes or not if possible.
15/04/13
this is a brilliant concept. I have told everyone about u. great price prompt collection & delivery.
14/04/13
Thank you and it's great to see you will have been recommending us.
I absolutely couldnt fault your service. Very impressed.
14/04/13
No comment left by this customer.
14/04/13
good
14/04/13
No comment left by this customer.
14/04/13
The only thing i think that could make this service better is if you could be given a pick up time slot so you dont have to wait in all day.
14/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
14/04/13
Everything was perfect Thanks
14/04/13
Quick & straight forward service. Very happy!
14/04/13
