We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
Nice and easy thanks
26/03/13
What a great idea - Parcel Monkey is so easy!
26/03/13
No comment left by this customer.
26/03/13
good srvice will use again in the future.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
3 days to singapore grandsons love toys thankyou
26/03/13
No comment left by this customer.
26/03/13
You picked up one parcel and not the other, and blamed me for missing the collection, when I was here, and the parcel was on the doorstep.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Very good service, beets royal mail hands down, could do with having a am or pm slot though to save waiting for collection all day x
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
great service again!
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
ALWAYS ON TIME, VERY POLITE,NOTHING A PROBLEM
26/03/13
The only thing I can think of would be if City Link could give an estimated collection time.
26/03/13
No comment left by this customer.
26/03/13
Very fast and freindly service, Driver was very helpfull (Citylink) thank you will use service again good value
26/03/13
Parcels collected on time, delivered in excellent time, sender & receiver we'll pleased with the price and service - VV Good.
26/03/13
No comment left by this customer.
26/03/13
Service was excellent there was no changes i could advise, will def use Parcel Monkey again
26/03/13
Your service did "what it says on the tin". I will be using it again.
26/03/13
Can't fault the process, very easy.
26/03/13
Very good service. My parcel was picked up and delivered quickly. Like the fact that you provide both the address label and handover form
26/03/13
No comment left by this customer.
26/03/13
excellent service as always thanks
26/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
the pick up was 4 days late!
26/03/13
The delivery with citi link never happened. they collected the parcel and returned it to sender the next day. refused to redeliver
26/03/13
No comment left by this customer.
26/03/13
the item was damaged and the item will have to be returned to me.
26/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
26/03/13
all arrived quick time
26/03/13
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