We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
brilliant service , providing label , collection on time and fast delivery at a reasonable price
31/03/13
we are very pleased to send our parcel with you if you can offer a uk service trackable for uk 3days for £4.00 we would use you?
31/03/13
I am sorry but we work with couriers that target the 24 / 48hr marketplace. The longer cheaper services are more trouble than they are worth in our opinion.
Excellent service but slightly misleading / confusing about a label being delivered by the driver. Otherwise superb.
31/03/13
very happy with the service provided, will happily use this website again.
31/03/13
No comment left by this customer.
31/03/13
as always, fast efficient service, thank you +++
31/03/13
Very easy and efficient...at last a service that actually does what it says on the tin!
31/03/13
Thank you very much.
Very fast service and a very good price I will use this service again
31/03/13
No comment left by this customer.
31/03/13
An estimated time for the pick up would be helpful. Everything else was perfect.
31/03/13
No comment left by this customer.
31/03/13
Easy pick-up, good service
31/03/13
No comment left by this customer.
31/03/13
it would help to have a edit/review option prior to prepayment of order
31/03/13
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
Wood
31/03/13
No comment left by this customer.
31/03/13
Parcel collected as arranged and delivered the next day. Excellent service
31/03/13
no comment
31/03/13
no comment
31/03/13
good fast delivery. no problems here thanks.
31/03/13
Fantastic news, Thank you very much.
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
No comment left by this customer.
30/03/13
courier failed to collect on the specified day - again. This is the second time, once more and i wont bother again
30/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Very Good
30/03/13
great - but more indication of time of collection would be very useful.
30/03/13
Very good service,reasonable price, collection A.M or P.M instead of whole day would be more convenient, would recommend & would use again.
30/03/13
Thank you and it's great to see you will be recommending us.
very good service would be nice to know what time they (ruffly) they would come to collect the parcel as they didn't get there till half 5,
30/03/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
very good service, it would be perfect if you could provide 2-3 time slots for picking up parcels, rather than a whole day......
30/03/13
First class service!!
30/03/13
citylink arrived on day as stated unlike parcelforce on previous bookings
30/03/13
No comment left by this customer.
30/03/13
Good
30/03/13
Excellent service, thank you.
30/03/13
No comment left by this customer.
30/03/13
VGood,s light confusion with tracking number, tried tracking with Shipment Ref rather than number on label. Email could be clearer.
30/03/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
