We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
No comment left by this customer.
26/03/13
The only thing I would say is would have been nice to have a time slot like morning or afternoon as I did have to wait in all day
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
I'm amazed, first class collection and delivery next day,----all at the right price. Thanks, John Featherstone.
26/03/13
Cheers John.
Great and smooth service
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
perfect service
26/03/13
the courier did not turn up!
26/03/13
Our Response: According to the tracking the item was collected and delivered and signed for by 'TRICKETT' at 12:55 on Thursday 21st March.
take of the paypal charge put it at something small like 5p fixed?
26/03/13
But that would impact on those that don't want to use PayPal.
Excellent service and price
26/03/13
Highly Recommended - Top Class Service
26/03/13
Thank you very much.
Excellent service
26/03/13
Perfect service.Thanks
26/03/13
No comment left by this customer.
26/03/13
I found it extremely easy to find the right courier and pick up and delivery was practically instantaneous. Highly recommended service.
26/03/13
Thank you and it's great to see you will be recommending us.
Very good dervice
26/03/13
I like your service
26/03/13
And we like your orders ;-)
No comment left by this customer.
26/03/13
Would be nice to be able to specify a pick up time on Night freight, even it was am or pm
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
26/03/13
Very pleased with your service, thank you
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Good pro service.Havn't let me down yet unlike some other couriers
26/03/13
THE MOST COST AFFECTIVE SPEEDY DELIVERY SERVICE AVAILABLE, PERFECT PERFECT PERFECT THANK YOU SO MUCH.
26/03/13
I used MyHermes before and to be honest you are a breath of fresh air. Competitive, Choice, Ease of use web site to name but a few.
26/03/13
That's music to our ears!!
Excellent service. Competitive rates. 10/10
26/03/13
This was the first time I had used the service it was brilliant
26/03/13
Thank's very much for making your first booking with us.
No comment left by this customer.
26/03/13
Prompt and reliable service. So glad to see it being handled by my regular City Link courier.
26/03/13
6 days later, parcel still not arrived and carrier hasn't bothered to tell me why. Not impressed!! £60 order too.
26/03/13
The service was fine collection and delivery at the other end was very good and friedly service
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
well DONE.***********
26/03/13
You/City Link were awesome. A failed pickup was no hassle for City Link, just rebooked at no cost and then delivered quickly. Fantastic
26/03/13
1. My parcel is yet to be delivered to recipient
26/03/13
Brilliant in every aspect.
26/03/13
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