We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
We arranged for collection for the 9th, parcel wasn't collected until the 11th. We had to make numerous calls before it was collected.
15/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
very goog
15/04/13
Our Response: So it should have been 5 stars then!! ;-)
No comment left by this customer.
15/04/13
Easy and problem free process
15/04/13
Your usual impeccable service!!!
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
All very good. Picked up and delivered on time as stated. Thanks for a great service.
15/04/13
No comment left by this customer.
15/04/13
If only my wife was this efficient. The house would be tidy and I'd have beer in the fridge.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
the parcel still has not been collected
15/04/13
Our Response: The tracking for the item in question shows "Signed for by 'ADAIR' at 13:11 on Wednesday 10th April."
the pick up was brilliant, very polite gentleman the service was efficient and the recipient extremely pleased
15/04/13
No comment left by this customer.
15/04/13
Quick courteous, and convenient service
15/04/13
FIRST CLASS service as always
15/04/13
No comment left by this customer.
15/04/13
Picked up on time and delivered on time. Customer happy cheers
15/04/13
If you and your customer are happy then we are very happy too :-)
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Excellent service as always, thank you.
15/04/13
No comment left by this customer.
15/04/13
All good, thnaks.
15/04/13
collected on the same day as order was done which is very good service
15/04/13
Much cheaper than parcel force and you collect from home address. Great service.
15/04/13
Super
15/04/13
Very good quick service as always. Could be so much better if compensation for ceramics was an added choice.
15/04/13
Great service, polite courier, no apparent issues with delivery. I'll be back again.
15/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
15/04/13
I was very impressed with the service and delivery time. This is the second time I have used Parcel Monkey and would certainly recommend
15/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
15/04/13
A morning or afternoon collection indication would be very helpful
15/04/13
all good, no complaints.
15/04/13
very good service so far
15/04/13
very limited services for private domestic, site not easy to navigate
15/04/13
It was alright this time. although I still have the bad taste from last transaction with PM.
15/04/13
No comment left by this customer.
15/04/13
Excellent service all the time
15/04/13
Thank you great service and delivered earlier than estimated. Thanks
15/04/13
