We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
A few less mouse clicks to arrange things would be an improvement. Otherwise excellent service.
27/03/13
reliable fast
27/03/13
No comment left by this customer.
27/03/13
A very efficient & easy service.
27/03/13
From the courier who picks up, who is always pleasant to the time it takes to deliver I am totally pleased with both parcel monkey, city lin
27/03/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
27/03/13
Picked up and delivered promptly. Very pleased with the service Tracking needs some improvement though.
27/03/13
Picked up and delivered promptly. Very pleased with the service Tracking needs some improvement though.
27/03/13
No comment left by this customer.
27/03/13
Excellent no problems
27/03/13
No comment left by this customer.
27/03/13
Fantastic service,i can know get parcels delivered or picked up at a very resonable cost,Thanks Michael.A++++++++++++++
27/03/13
Cheers Michael :-)
Good service
27/03/13
Great website, easy to arrange and parcel were picked up and delivered as promised. Thanks.
27/03/13
Excellent, easy to use and efficient!
27/03/13
Pleasant competant drivers! Fast deliveries! In general...excellent service! Thank you!.
27/03/13
Cheers :-)
easy to use, will use again
27/03/13
Never received the item..After I called the company I've been told that the courier left it in the front carden,worst courier services ever
27/03/13
No comment left by this customer.
27/03/13
item was delivered next day, i will never use royal mail again, thanks.
27/03/13
No comment left by this customer.
27/03/13
Paid for two parcels to be collected. They were clearly addressed, but some how you sent them to the wrong destinations!! Very Poor!!
27/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you with the help of the courier concerned.
Picked up and received promptly. Thank you
27/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Would be nice to get a rough idea of when the courier would be collecting the parcel.
26/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
26/03/13
No comment left by this customer.
26/03/13
Very fast and reliable
26/03/13
Always great service :)
26/03/13
No comment left by this customer.
26/03/13
Again just Brilliant,log on pay package collected/delivered am very happy and looking forward to useing again very soon Excellet Service AA
26/03/13
Faultless
26/03/13
Fantastic service as usual very impressed. Highly recomend Parcel Monkey every time
26/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
26/03/13
Very good. Very happy.
26/03/13
i missed the first (very early) collection but the driver came back that same day, 1st rate service. to be recommended.
26/03/13
Great news, thanks very much.
just had someone on the phone saying he didnt get his goods.dx picked these goods up ref 050073751GB.your ref 1781203
26/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
Brilliant, impressed with smooth, speedy delivery!
26/03/13
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