We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
15/04/13
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15/04/13
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15/04/13
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15/04/13
Collection was timely, but for sameday delivery there should be a delivery confirmation
15/04/13
Great service on my 1st time. Will use this service again in future. Thank you
15/04/13
No comment left by this customer.
15/04/13
Good service, as usual. Thank you.
15/04/13
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15/04/13
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15/04/13
excellent service. could do with being able to leave parcels for collections in a safe place, leaving a message for driver when you order
15/04/13
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15/04/13
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15/04/13
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15/04/13
easy peazy
15/04/13
I was happy with the service but I was under the impression it was the next day delivery when it was actually 48hrs
15/04/13
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15/04/13
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15/04/13
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15/04/13
Parcel left outside in rain and ruined
15/04/13
Nothing to complain about, you did what you said you'd do.
15/04/13
Would be great to be able to talk to a person before booking. Eg want to do a single collection multi destination. How?
15/04/13
no improvements necessary....
15/04/13
No comment left by this customer.
15/04/13
Everything worked smoothly so nothing needs improving!
15/04/13
I have used your service several times and it always worked really great!
15/04/13
Excellent agian. Thank you.
15/04/13
Left the parcel outside for collection and the agent left the receipt stuck to the door, which was perfect.
15/04/13
No comment left by this customer.
15/04/13
Products damaged when parcel well packaged and fragile stated on the box, would not recieve refund from driver!!!!
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Easy site to navigate and place order...Good communication>>>>>>>>>>>>And Reliable>>>>>>>>Many Thanks
15/04/13
great ta!
15/04/13
good fast service great prices nothing gone missing perfect.
15/04/13
All good BUT you required a mobile number. Problems! I have a mobile but no signal here also had to get recipient's number - a pain!
15/04/13
As the parcel was not picked up I would like my money back please, you did not fulfill your part of the contract.
15/04/13
Our Response: The tracking shows 02/04/13 13:42 The premises were closed when the driver attempted to collect these goods.
No comment left by this customer.
15/04/13
all good here would recommend
15/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
15/04/13
