We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,868 reviews.
very happy with the service, but will appriciate, a choice of a specified morning or afternoon collection.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
Prompt and efficient as usual
02/04/13
Totally satisfied. Collected on time and kept advised of progress. Will use again
02/04/13
No comment left by this customer.
02/04/13
Brill service thanks
02/04/13
Pleased with service, good price and picked up on time. Will definitely use again
02/04/13
No comment left by this customer.
02/04/13
Great stuff, really easy and efficient system.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
Good service, good prices. Would like the option of collection within normal business hours (9am-5pm). Will use again.
02/04/13
No comment left by this customer.
02/04/13
Would have been better if next day was next day and not two days time. The cut off should be clearer when placing next day orders.
02/04/13
Parcel collected and delivered on time but was left on door step with no signature and half the box missing.
02/04/13
everything as promised, super cheap
02/04/13
We were unable to download the label - which caused some concern at the time.
02/04/13
Lovely driver, very pleasant , great service, love using your service, thank you
02/04/13
And a big thank you for booking with us :-)
shipment PM_1253530_1788560 has still not been delivered and is lost in the Courier system somewhere between Shrewsbury and Manchester
02/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
02/04/13
Extremely happy with timeliness and tracking. Would definitely recommend to others.
02/04/13
Thank you and it's great to see you will be recommending us.
Not Very good! Never turned up when promised and were very late in coming the following day. Poor communications....
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
Great service great price
02/04/13
No comment left by this customer.
02/04/13
Now that the royal Mail has more than doubled it's prices for packages, can parcel monkey help by having a lower price for 4 small package
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No problems and quick service. Would use again
02/04/13
No comment left by this customer.
02/04/13
Great service
02/04/13
Thank you very much :-)
No comment left by this customer.
02/04/13
I booked parcel last weekend, could'nt pick up until Tuesday, still not delivered a week later
02/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
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