We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Parcel collected on Thurs, got to del. depot Fri am, then stuck there until Monday - v. disappointing, but have used you since.
08/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
08/04/13
could be cheaper
08/04/13
5*as always. many thanks.
08/04/13
Excellent service. Thank you.
08/04/13
Goods were supposed to be collected from me on a Tues and driver did not show up until weds. I waited in all day for nothing.
08/04/13
No comment left by this customer.
08/04/13
10/10
08/04/13
No comment left by this customer.
08/04/13
No comment left by this customer.
08/04/13
Good well priced service
08/04/13
No comment left by this customer.
08/04/13
No comment left by this customer.
08/04/13
Parcel hasn't moved for nearly a week
08/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
very good keep up the good work A+
08/04/13
Came to collect it mid morning - perfect.
08/04/13
this is a very good price and on time from when the say the day the day it is pick up on time thanks
08/04/13
Our Response: So it should have been 5 stars then!! ;-)
PLEASE GIVE A TIME SLOT FOR COLLECTIONS / DELIVERIES AT LEAST MORNING OR AFTERNOON.
08/04/13
We would love to but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
08/04/13
Quick & easy.
08/04/13
No comment left by this customer.
08/04/13
A budget service for small parcels to rival Royal Mail woudl be great.
08/04/13
amazing service, have used many times before and will continue to use
08/04/13
Thank you very much for your bookings with us.
I was very happy with the whole process of the shipment. Best Regards C.M.
08/04/13
Cheers CM
Excellent website and service. Would be fantastic if there was a pickup time 'slot' that can be arranged, but other than that no issues
08/04/13
I needed to print despite the order stating that no printer was required.
08/04/13
Nice and simple to deal with - good value
08/04/13
Fab service. Early pick up so no waiting around. Many thanks!
08/04/13
Thank you very much :-)
No comment left by this customer.
08/04/13
I am afraid the items were badly damaged in transit. Can you please advise as to how I can make an insurance claim? Thank you.
08/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team via your account who will help you start a claim.
Very good service.
08/04/13
Item arrived safely and at 8:15am, I would use again.
08/04/13
Friendly service
08/04/13
Parcel was collected and arrived on time...can't ask for more than that :)
08/04/13
Cannot be faulted. Easy to use website, good e mail support and courier arrived when stated. Parcel arrived well withinh deadline.
08/04/13
It would be helpful to limit the collection times so that you don't have to wait in all day, just to choose before or after 1 would help
08/04/13
No comment left by this customer.
08/04/13
HAPPY WITH THE SERVICE HASSLE FREE UP TO NOW
08/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
08/04/13
An excellent service. Collected on time and delivered next day, all at a low price.
08/04/13
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