We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,868 reviews.
No comment left by this customer.
07/04/13
No comment left by this customer.
07/04/13
No comment left by this customer.
07/04/13
i originally used parcels2go but was let down twice, used you and got a better service at alot better value! new loyal customer gained! :-D
07/04/13
That's music to our ears!! Thank you very much and welcome aboard :-)
No comment left by this customer.
07/04/13
Great easy to use service
07/04/13
No comment left by this customer.
07/04/13
No comment left by this customer.
07/04/13
Excellent service. Please don't go the way of other courier booking companies. Keep up the good work.
07/04/13
Thank you and we will always try our very best.
Your driver didn't arrive until 5.30pm, by which time I'd almost given up hope. No idea if the parcel got there as the recipient didn't both
07/04/13
Our Response: Tracking shows 4th April 2013 @ 09:08 Item delivered and signed for.
No hassle no fuss easy to book and arrange delivered quickly and well within time highly recommended
07/04/13
Thank you and it's great to see you will be recommending us.
Collected on time, delivery a day late, no one to sign at destination, at least it wasn't just left. Brilliant service. Highly recommended
07/04/13
Thank you for your understanding as to why it wasn't just left the day earlier.
Excellent service 2 days door to door
07/04/13
Fantastic news, Thank you very much.
No complaints
07/04/13
Efficient
07/04/13
a txt would be good when item is collected, quicker than logging on to find out
07/04/13
Collected & delivered as promised. Courteous & helpful driver. Specifing a closer time would be good. [eg - am or pm].
07/04/13
I had an email saying you we're picking my parcel up on Tuesday. It was not picked up. I got a different email saying it w ...Emily Hedgecoe
07/04/13
my parcel was damaged and have had to give the gentlemen a full refund unhappy.
07/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you start a claim.
No comment left by this customer.
07/04/13
No comment left by this customer.
07/04/13
Super service and quick from UK to south of France. Will definately be using you again and recommending to others..
07/04/13
Thank you and it's great to see you will be recommending us.
Propmt reliable service as usual
07/04/13
I thought the service excellent. Only query is that the tracking info on PM site was different to the tracking info from the courier's site
07/04/13
Pick up was trouble free and the parcel arrived the next intact. Will use this service again x
07/04/13
Thank you x
No comment left by this customer.
07/04/13
Excellent simple service really impressed so far
07/04/13
Very good
07/04/13
parcel was collected from me early on Thurs and delivered to my customer the next day.
07/04/13
No comment left by this customer.
07/04/13
Prompt,great value for money, excellent tracking info. Thank you
07/04/13
Thank you very much.
Perfect transaction. Item Delivered on time.
07/04/13
No comment left by this customer.
07/04/13
First pick up attempt at wrong house number, but second attempt everything went well. large awkward parcel arrived in perfect condition, Ta!
06/04/13
On behalf of the driver concerned, sorry for the mistake first time.
No comment left by this customer.
06/04/13
No comment left by this customer.
06/04/13
make the initial process quicker when booking the courier. i was left unsure if i needed to print a parcel label for days...
06/04/13
The driver brings the label for the service you selected.
you have lost it
06/04/13
Our Response: I am sorry to read that your item has gone missing in transit. Please contact our dedicated online support team who will contact the courier concerned and get this resolved for you.
Responded effectively to a last minute enforced change in collection date.
06/04/13
Feature to Import recipient address for international buyers from ebay to make it easier to fill out form to send parcels worldwide
06/04/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
