We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
excellent !!!!!!!!!!!!!!!!!!!!!!!!!
21/04/13
Great service as always
21/04/13
all great according to a given time frame -thank you
21/04/13
Great service - same day pickup -' so easy
21/04/13
No comment left by this customer.
21/04/13
Brilliant Service!
21/04/13
It would be helpful to supply contact details so I don't have to wait in all day but apart from that very good
21/04/13
delivered newcastle frm south coast within 24hrs at a v good rate without probs
21/04/13
Fantastic news, Thank you very much.
delivery was fine by citylink - did what they said they would
21/04/13
It would have been much easier if the tail lift on the wagon that collected had been working
21/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
21/04/13
Great service keep it up
21/04/13
As usual my parcels were collected quickly and efficiently by a very friendly and helpful employee saving time and around £28 vs Post Offic
21/04/13
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
Dependable as always
21/04/13
Very impressed with the efficient service and polite courier
21/04/13
No comment left by this customer.
21/04/13
Arrived on time and in perfect condition , tracking info was updated and easy to use , Very pleased .
21/04/13
excellent service thank you
21/04/13
And a big thank you for booking with us :-)
very good service
21/04/13
excellent webpage, great service and delivery staff
21/04/13
as always collected and delivered on the days given no hassle just care free service very pleased
21/04/13
Very good as always! :-)
21/04/13
good
21/04/13
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
no problems quick pick up very quick del !!!!!
21/04/13
easy booking system picked up and delivered promptly . first class service
21/04/13
I had a parcel going to
21/04/13
parcel wasnt collected in allocated time given, was late in collecting
21/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
21/04/13
No comment left by this customer.
21/04/13
I sent a parcel with you to Greece 2 weeks ago i paid the amount asked, it has come back saying i did'nt pay enough postage but i did.
21/04/13
Our Response: I am sorry to read that but I think you are mistaken as to the reason for it's return. Please contact our dedicated online support team via your account who will look into this further for you.
Driver didn't turn up on scheduled date, had to arrange to drop the parcel off at my local depot
21/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this on behalf of the courier concerned.
Quick and easy to book and realisable pick up.
21/04/13
Fine and dandy.
21/04/13
Bgjf
21/04/13
No comment left by this customer.
21/04/13
1st class service and would certanly recommened to friends.
21/04/13
