We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
23/04/13
good service
23/04/13
Try to include some better insurance cover with the cost rather than add it as an extra.
23/04/13
First time I've used you. Much cheaper than the Post Office and faster. Very pleased with City Link. Will use again.
23/04/13
Very good as always, haven't been let down yet!
23/04/13
well pleased
23/04/13
So far only had one small breakage and everything else has been really efficient. phone support or live chat would be a big plus. l
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Good service.
23/04/13
No comment left by this customer.
23/04/13
more accurate collection times be useful
23/04/13
superb, faultless service as usual
23/04/13
Brilliant service. Thank you.
23/04/13
very friendly driver, reasonable pick up time A+++
23/04/13
i was very impressed with the service
23/04/13
No comment left by this customer.
23/04/13
Not very good comunication, No contact details when things go wrong.
23/04/13
No comment left by this customer.
23/04/13
Collected on time and speedy overseas deivery
23/04/13
Its a simple enough service to get good enough rates
23/04/13
I paid for a 1-3 day service from London To Spain, collection was on a tuesday, you delivered the following tuesday, not Friday.
23/04/13
A telephone contact would be really useful, but the service is good overall.
23/04/13
The parcel was collected and delivered promptly and safely. Thankyou for your service.
23/04/13
And a big thank you for booking with us :-)
very good service
23/04/13
very good service from city link
23/04/13
No comment left by this customer.
23/04/13
No problems so far! Top service, the only thing that i think might help would be the ability to call you if a problem arises
23/04/13
No comment left by this customer.
23/04/13
great service provided - did not receive a collection notification though, but still great service & good value too
23/04/13
No comment left by this customer.
23/04/13
Very good service, can't fault anything!
23/04/13
Thank you very much.
my pacerl is no where to be found ,i can not track it either,its not even in south africa,you do not have feed back,
23/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
23/04/13
Given a tracking id that had to be used on a 3rd party website. Package signed for by unknown person. Service was rubbish
23/04/13
Our Response: There is tracking for this service on our site.
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
NO PROBLEMS HERE
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
