We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,869 reviews.
very good keep up the good work A+
08/04/13
Came to collect it mid morning - perfect.
08/04/13
this is a very good price and on time from when the say the day the day it is pick up on time thanks
08/04/13
Our Response: So it should have been 5 stars then!! ;-)
PLEASE GIVE A TIME SLOT FOR COLLECTIONS / DELIVERIES AT LEAST MORNING OR AFTERNOON.
08/04/13
We would love to but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
08/04/13
Quick & easy.
08/04/13
No comment left by this customer.
08/04/13
A budget service for small parcels to rival Royal Mail woudl be great.
08/04/13
amazing service, have used many times before and will continue to use
08/04/13
Thank you very much for your bookings with us.
I was very happy with the whole process of the shipment. Best Regards C.M.
08/04/13
Cheers CM
Excellent website and service. Would be fantastic if there was a pickup time 'slot' that can be arranged, but other than that no issues
08/04/13
I needed to print despite the order stating that no printer was required.
08/04/13
Nice and simple to deal with - good value
08/04/13
Fab service. Early pick up so no waiting around. Many thanks!
08/04/13
Thank you very much :-)
No comment left by this customer.
08/04/13
I am afraid the items were badly damaged in transit. Can you please advise as to how I can make an insurance claim? Thank you.
08/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team via your account who will help you start a claim.
Very good service.
08/04/13
Item arrived safely and at 8:15am, I would use again.
08/04/13
Friendly service
08/04/13
Parcel was collected and arrived on time...can't ask for more than that :)
08/04/13
Cannot be faulted. Easy to use website, good e mail support and courier arrived when stated. Parcel arrived well withinh deadline.
08/04/13
It would be helpful to limit the collection times so that you don't have to wait in all day, just to choose before or after 1 would help
08/04/13
No comment left by this customer.
08/04/13
HAPPY WITH THE SERVICE HASSLE FREE UP TO NOW
08/04/13
Fantastic news, Thank you very much.
No comment left by this customer.
08/04/13
An excellent service. Collected on time and delivered next day, all at a low price.
08/04/13
No comment left by this customer.
08/04/13
no comment
08/04/13
when i payed for delivery i read that it would be collected by 10am, but i had to wait around till 4pm, But overal a good affordable service
08/04/13
Our Response: The 1st April was a Bank Holiday which is why it was not collected until the next day.
Awesome :)! woohoo ;)
08/04/13
wicked ;-)
The tracking feature doesn't work so couldn't track the shipment. Good price though.
08/04/13
Our Response: The tracking is working fine and shows Signed for by 'LWN:30 - MONAGHAN' at 11:16 on Wednesday 3rd April.
Flawless
07/04/13
no comment
07/04/13
no comment
07/04/13
very good service ...
07/04/13
This our 1st parcel arrived late (1 week) contents were badly damaged, obviously opened. We will not be using or recommending the service
07/04/13
no comment
07/04/13
A wee notification of the expected pickup time would be ideal.
07/04/13
wonderful, quick, speedy service. affordable and reliable
07/04/13
no comment
07/04/13
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