We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
03/04/13
No comment left by this customer.
03/04/13
No comment left by this customer.
03/04/13
its very good service A+++++++++++++
03/04/13
Thank you very much :-)
keep it up
03/04/13
Great service, easy transaction.
03/04/13
No comment left by this customer.
03/04/13
Great Service as always !!!
03/04/13
No comment left by this customer.
03/04/13
Always great service
03/04/13
More details on a pick up , AM or PM , before 12.00, after 12.00 or after 14.00
03/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Great service, Thanks
03/04/13
No comment left by this customer.
03/04/13
Everything went ot plan
03/04/13
Good service overall. However, could be vastly improved, unfortunately 140 characters are not enough to explain.
03/04/13
Our Response: Please feel free to send any suggestions in via our "support" section.
You keep breaking items even though they are marked as fragile!
03/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you start a claim.
very fast and prompt pickup and delivery thanks
03/04/13
No comment left by this customer.
03/04/13
Excellent speedy service and cost was very low thanks again
03/04/13
Took a little longer than expected for this parcel delivery, Parcel Monkey need to inform both sender and reciever if there is a problem
03/04/13
Parcel arrived on time ,thank you well pleased with Parcel Monkey for this delivery !
03/04/13
good this time, poor last time for my wifes order - no pickup
03/04/13
First time user. Painless
03/04/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
03/04/13
perfect service, thanks
03/04/13
It would be good if we the sender got a text to say our parcel had need delivers
03/04/13
Printing off your own labels is a pain - why cannot the delivery driver bring the labels please
03/04/13
A SERVICE THAT CANNOT BE FAULTED. *****
03/04/13
Thank you very much.
No comment left by this customer.
03/04/13
parcels were not picked up when said, no one took responsibility for that, parcels are now,1 week later,on their way without any redemption!
03/04/13
Good service, parcels collected and delivered as described, only thing which could improve would be knowing if am or pm collection times
03/04/13
Good
03/04/13
you could improve the tracking info, so that customers can see the current status. But v pleased overall
03/04/13
Slow service this time
03/04/13
awesome as usual,would and have recommended.THANKS AGAIN.
03/04/13
Thank you and it's great to see you have been / will be recommending us.
No comment left by this customer.
03/04/13
No comment left by this customer.
03/04/13
A time window for collection would be good but very good generally
03/04/13
swift collection an swift deliver great service many thanks
02/04/13
No comment left by this customer.
02/04/13
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