We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
Only complaint is that the 'pick-up' time could do to be more specific so you don't have to arrange a full day around it.
01/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
01/04/13
fantastic servis very happy
01/04/13
No comment left by this customer.
01/04/13
All went very smoothly
01/04/13
Couldnt contact to cancel lost £10.00 wont use again disgracefull
01/04/13
No comment left by this customer.
01/04/13
overall an excellent experience
01/04/13
My parcel arrived with the contents damaged
01/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you start a claim.
very good
01/04/13
No comment left by this customer.
01/04/13
No comment left by this customer.
01/04/13
poor service.not happy at all.
01/04/13
Our Response: Why?
No comment left by this customer.
31/03/13
Picked up on tine. Delivered on time. Not damaged in transit. What more could you want?
31/03/13
Exactly :-)
No comment left by this customer.
31/03/13
Nothing could Improve it....so so simple and fantastic prices!
31/03/13
Perfect service as always
31/03/13
No comment left by this customer.
31/03/13
This is the first time i have used parcel monkey. Good service and very polite driver. Thanks
31/03/13
As a first time user of your service I was very impressed with both the service and price. Great service
31/03/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
Great service thanks
31/03/13
No comment left by this customer.
31/03/13
The parcel arrived a day later than stated in confirmation email, meaning the recipent had to have two days off work to wait in
31/03/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Great value and efficient service
31/03/13
approximate e t a to collect parcel would be great!
31/03/13
No comment left by this customer.
31/03/13
no comment
31/03/13
No comment left by this customer.
31/03/13
Delighted with this Service, gives RM a touch of its own medicine, only drawback, if the sender has no printer labels are difficul
31/03/13
Great service from collection to delivery.
31/03/13
Pick up was early and driver courtious
31/03/13
Prompt delivery, easy-to-use website
31/03/13
No comment left by this customer.
31/03/13
No comment left by this customer.
31/03/13
Very quick and excellent price
31/03/13
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