We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,866 reviews.
fast & cheaper than others :)
29/03/13
No comment left by this customer.
29/03/13
your services was good and i would use use again and the price is ok compared to others
29/03/13
am pm time for collection would have been useful didnt collect until 4:30 approx waited in all day
29/03/13
Bad service...Item picked up a day late resulting in a customer refund and money lost!
29/03/13
Our Response: on behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
29/03/13
Driver didn't knock, just opened door came in and took one parcel, leaving the other 4 he couldn't see
29/03/13
All good thank you
29/03/13
went like (swiss) clockwork...
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
BRILLIANT!!! SUPERFAST OVERSEAS SHIPPING AAAAAAAAA+++++++++
29/03/13
It's great to see you are so pleased with our own International service :-)
I'll definately be using you again!
29/03/13
great service will use you again; good order tracking from city-link
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
I am very happy with everything about ur service
29/03/13
Not clear that the question about the value of the goods related to the amount to insure them for rather than actual value
29/03/13
Great service, great price too. Thanks
29/03/13
very simple and easy service highly recommended and good value/options available
29/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
29/03/13
Great service highly recommended
29/03/13
Very good and happy
29/03/13
I have used your service twice now and intend to use you from now on. Easy to do and beats going to the post office thanks parcel monkey.
29/03/13
And a big thank you for booking with us :-)
Parcel was delivered next day, but would be helpful to have a guide abou a collection time. only collected at about 4pm
29/03/13
No comment left by this customer.
29/03/13
All went well
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
Pickupslot 1day poor.Went by parcelforce to france.Nondelivery by colissimo yet addressee present.Had to get @ p.office.Tracking probs uk/fr
29/03/13
parcelforce do not supply a bag for customs invoice!!!
29/03/13
to know max dimensions & weight for each price bracket would be useful.
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
No comment left by this customer.
29/03/13
Happy with the service, but found it cheaper elsewhere but it was too late to change
29/03/13
would be better to have a time slot for collection rather than the whole day or prior notice via phone or text
29/03/13
Difficult to improve on!
29/03/13
Thanks for the great service , will definately use you again
29/03/13
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