We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
being able to notifie the customer an hour or so before collection via text or email, so i dont have to wait in all day
17/04/13
No comment left by this customer.
17/04/13
Request for a courier was handled quickly and efficiently with no delays or problems.
17/04/13
No comment left by this customer.
17/04/13
The parcel wasnt delivered next day as the courier couldnt find the building. Being a Friday it wasnt delivered until the Monday!
17/04/13
No comment left by this customer.
17/04/13
No comment left by this customer.
17/04/13
No issues
17/04/13
delivered at 18.30-called you at 18.20-took 5 mins before answer and then had to hold while depot contacted,driver then arrived
17/04/13
Our Response: Sorry to read that the driver was running late that day but good to see that he did arrive to collect your item.
nice service, thanks very much
17/04/13
Considering the collection of the parcel did not ta
17/04/13
you were very good and I would use your company again as you do what you say. Other company's should take notice of your work practice
17/04/13
Thank you very much :-)
No comment left by this customer.
17/04/13
Excellent service as always
17/04/13
No comment left by this customer.
17/04/13
Excellent service, no problems and good price!!
17/04/13
No comment left by this customer.
17/04/13
Excellent, easy to use, prompt and courteous collection service
17/04/13
No comment left by this customer.
17/04/13
No comment left by this customer.
17/04/13
The collection driver (Alan Raynbird) was excellent. The parcel arrived the following day. No problems, greta service.
17/04/13
Thank you very much and we will pass your message on to the courier Alan works for.
Like clockwork. Absolutely no problems with either the collection or delivery. Thank you.
17/04/13
I have no problems with the service, however, the paperwork sometimes gets duplicated, Either e-mail or have it on the website.
17/04/13
No comment left by this customer.
17/04/13
QUICK AND RELIABLE
17/04/13
No comment left by this customer.
17/04/13
No comment left by this customer.
17/04/13
It was easy!
17/04/13
Very good I'm impressed and a smiling driver I will use again as a priority
17/04/13
Thank you very much.
No comment left by this customer.
17/04/13
you provided the service requested, excellent
17/04/13
Very good service thankyou very much :)
17/04/13
Would have got higher mark, if I could have found out parcel had been delivered
17/04/13
Nightfreight are working on their tracking technology and the improvements will be available during the summer.
No comment left by this customer.
17/04/13
No comment left by this customer.
17/04/13
Collected and delivered on time as stated. Excellent service
17/04/13
No comment left by this customer.
17/04/13
Excellent service. Great price
17/04/13
DX parcel is too slow, takes two to collect the itmem and then two days after that to post on?
17/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
17/04/13
