We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
A next day delivery should be collected in time for next day. In this case it wasn't collected untill the following day.
02/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
excellent service provided, would def recommend to a friend. Thankyou Xx
02/04/13
Thank you and it's great to see you will be recommending us. x
No comment left by this customer.
02/04/13
Collection was booked because it could be collected same day, but was not. Finally collected next day.
02/04/13
Our Response: I am sorry but the service you booked does not have a same day collection option.
No comment left by this customer.
02/04/13
it still has not been collected!!!
02/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
Very poor still not recieved my parcel 4 days after the pick up uuurrrggg
02/04/13
Our Response: According to the tracking it has just been delivered. Signed for by 'DUNFORD' at 12:18 on Tuesday 2nd April.
very good efficient service and cheaper than parcelforce. thanks
02/04/13
Once again the parcel monkey service has done well! - Fast, Easy and on time....
02/04/13
didnt collect on time day late
02/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Another prompt collection and delivery, thank you.
02/04/13
excellent will defo use ou again - fanatstic service 7 days door to door with eatser in betwen thank you
02/04/13
Fantastic news, Thank you very much.
last two items ordered have involved DHL as courier. The tracking number has not been easy to decipher is it the PM #### or DHL waybill no?
02/04/13
Great service as always
02/04/13
No comment left by this customer.
02/04/13
Parcel picked up and delivered on time. Good price. Easy to use your service. Many thanks, will use you again.
02/04/13
Very good service as usual
02/04/13
As usual a speedy and perfect delivery thankyou
02/04/13
Excellent service - parcel arrived next day.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
No comment left by this customer.
02/04/13
Easy to use, quick reliable service
02/04/13
Selection of a preferred collection window, say AM or PM, would be good.
02/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
my tracking number didnted worked and I still dont know if the item has been delivered or not, not impressed , first time user of p-monkey
02/04/13
I am pleased with the service, quick and easy way to send your parcel. I am sure I will use it again.
02/04/13
no comment
02/04/13
No comment left by this customer.
01/04/13
Reliable as always.
01/04/13
Timed pick ups a d deliveries maybe a call before hand
01/04/13
I sent a parcel Next day delivery for business purposes and it arrived at a good time and safely, as package was fragile. Will use again :-)
01/04/13
Fantastic news, Thank you very much.
Good communication, collected when stated
01/04/13
Very satisfied with this service and will definately use again - only one problem was that confirmation and further emails went in spaM box.
01/04/13
Excellent no complaints will always use
01/04/13
No comment left by this customer.
01/04/13
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