We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Picked up on time and delivered on time
23/04/13
No comment left by this customer.
23/04/13
Service was fast and effiecent, Thanks, will be using you again.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Excellent and easy from start to finish.
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Collected and delivered exactly as stated from UK to Vietnam in 4 days. Now that's what I call service.
23/04/13
No comment left by this customer.
23/04/13
Good
23/04/13
Collected and delivered within 24 hours, excellent
23/04/13
No comment left by this customer.
23/04/13
No comment left by this customer.
23/04/13
Great service will use again :) thanks
23/04/13
And a big thank you for booking with us :-)
great service many thanks
23/04/13
No comment left by this customer.
23/04/13
Excellent service will use afraid A*****
23/04/13
Excellent Service. Great prices. Beats Royal Mail any day. Would recommend for sure.
23/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
My parcels are not being collected on the day of collection. This has happened to me on more than 4 occasions. Not good
22/04/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
Delivered and signed for, cant ask any more!
22/04/13
Fab service as always. Thanks.
22/04/13
Ensure the van collecting the parcel has full livery and the driver has adequate identification & doesn't look scruffily suspicious!
22/04/13
They are not our van's or drivers.
No comment left by this customer.
22/04/13
Great as usual
22/04/13
box was damaged and parcel scratch
22/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
22/04/13
The only that I can tell for you is - You are the best ! Regards
22/04/13
Excellent service. Will be use parcel monkey again in the near future. Thank you
22/04/13
always excellent, driver extremely polite, professional and accomodating will continue to use
22/04/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
No comment left by this customer.
22/04/13
First experience of this service. Absolutely marvellous. Colllected and delivered as promised and on time.
22/04/13
Thank you for making your first booking with us and please come back soon :-)
Really good prompt service many thanks
22/04/13
No comment left by this customer.
22/04/13
Very good service as always..
22/04/13
Really pleased, driver very friendly & speedy delivery. A++++++
22/04/13
