We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,284 reviews.
We Have just been contacted by the customer who says her parcel had been split right open and that the item bad been cracked ,that the florp
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
I've had problems in past but this consignment could not of gone any smoother. well done city Link and parcel monkey.
10/04/13
Thank you very much :-)
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
fine thanks
10/04/13
I have been trying to call you in relation to one of my parcels being damaged. Please could you call me on 07720202732 regards Scott Harris
10/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Collection perfect this time by City Link picked up at lunchtime and delivered10am following morning Excellent service at a fantastic price
10/04/13
Fantastic news, Thank you very much.
Great servcie as usual
10/04/13
No comment left by this customer.
10/04/13
Service was good and arrived in France in a short space of time. Unfortunately the box was badly damaged, but fortunately not the contents.
10/04/13
was good , but had to call to find out as didnt come to last thing
10/04/13
collected on time
10/04/13
No comment left by this customer.
10/04/13
Always very good AAAAAAAAAAA
10/04/13
Quick and easy to do, and cheaper than the Post Office!
10/04/13
That's music to our ears!!
Excellent service
10/04/13
No comment left by this customer.
10/04/13
Everything seemed simple and worked efficiently.
10/04/13
E xcell en t service. Parcel received quick ly and safely. Will definitely use again . Thank you.
10/04/13
No comment left by this customer.
10/04/13
The parcel still did not arrive after 6 days. Tracking says addressee requested later delivery, permises closed is not true as they wereopen
10/04/13
Collected and delivered promptly, as always. With best price also. Highly recommended.
10/04/13
Thank you and it's great to see you will be recommending us.
ver good and efficient
10/04/13
couriers need to give collection times,also shipment tracking must work !
10/04/13
Our Response: The tracking is working fine for the order in question.
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
everything was fine.
10/04/13
Packing label can sometimes take a whole to be available
10/04/13
Excellent, fast delivery. Very many thanks.
10/04/13
No comment left by this customer.
10/04/13
No comment left by this customer.
10/04/13
Booking in is easy. Now that the post office have raised their prices by 50% it would be good if you could offer a service for £5-£6
10/04/13
FANTASTIC PERFECT SERVICE...I WILL NEVER USE ANY OTHER POSTAL SERVICE AND NOW EVEN FOR SMALLER ITEMS AN INSTANT SERVICE WITH POSTAL BAG WOW
10/04/13
came when you said polite staff member delivered no problem many thanks
10/04/13
Exelent service
10/04/13
appreciated you bring the labelled bag , courteous service , would use again
10/04/13
Thank you very much.
Your website insisted on storing my credit card number which I won't allow. So I paid by PayPal which cost 2% extra. Not happy.
10/04/13
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